Follett Training Seminars

Follett ice dispensing equipment enjoys an enviable reputation in the industry for high quality design and manufacturing and outstanding reliability. But even the best equipment will occasionally need to be serviced. To help educate Follett franchised service agents and other HVAC technicians responsible for servicing Follett icemaking and dispensing equipment, Follett sponsors about two dozen service seminars across the United States each year. These free, one-day seminars are taught by Follett technical staff and are designed to provide in-depth, hands-on training in the diagnosing and servicing of Follett ice machines and ice dispensers. The seminars begin at 8:00 a.m. with coffee and pastries and continue until 3:00 p.m. that day. All materials and lunch are provided free of charge to attendees.

Each seminar includes the following:

  • Preferred preventive maintenance procedures and repair techniques
  • Hands-on troubleshooting of Follett ice machines and dispensers
  • Lunch provided at no charge
  • Certificate of completion

Note: Non Follett-certified service companies must obtain authorization to register by emailing

Healthcare Seminar Schedule

Products covered: Maestro icemaker, Symphony ice & water dispenser, medical grade refrigerators and freezers

2/16/2016 7:30 AM Seattle, WA DoubleTree Suites by Hilton
16500 Southcenter Parkway, Seattle, WA 98188
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2/18/2016 7:30 AM Portland, OR Holiday Inn Portland Airport
8439 NE Columbia Blvd., Portland, OR 97220
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2/24/2016 7:30 AM San Francisco, CA Embassy Suites - South San Francisco
250 Gateway Boulevard, South San Francisco, CA 94080
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2/25/2016 7:30 AM San Francisco, CA Embassy Suites - South San Francisco
250 Gateway Boulevard, South San Francisco, CA 94080
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3/1/2016 7:30 AM Sacramento, CA Courtyard by Marriott. Sacramento - Midtown
4422 Y Street, Sacramento, CA 95817
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3/3/2016 7:30 AM Los Angeles, CA Doubletree Hotel Monrovia
924 W. Huntington Drive, Monrovia, CA 91016
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3/8/2016 7:30 AM San Diego, CA San Diego Marriott Mission Valley
8757 Rio San Diego Drive, San Diego, CA 92108
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3/10/2016 7:30 AM Phoenix, AZ Hilton Garden Inn / Phoenix Airport
3422 E. Elwood St., Phoenix, AZ 85040
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3/15/2016 7:30 AM Albuquerque, NM Sheraton Albuquerque Uptown
2600 Louisiana Blvd. NE, Albuquerque, NM 87110
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3/17/2016 7:30 AM Oklahoma City, OK Embassy Suites Hotel - Oklahoma City
1815 S. Meridian, Oklahoma City, OK 73108
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3/22/2016 7:30 AM North Little Rock, AR Hilton Garden Inn North Little Rock
4100 Glover Lane, North Little Rock, AR 72117
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3/24/2016 7:30 AM Baton Rouge, LA Baton Rouge Marriott
5500 Hilton Avenue, Baton Rouge, LA 70808
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3/31/2016 7:30 AM Franklin, TN Embassy Suites Nashville-South / Cool Springs
820 Crescent Centre Drive, Franklin, TN 37067
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4/5/2016 7:30 AM Roswell, GA Holiday Inn Atlanta/Roswell
909 Holcomb Bridge Rd., Roswell, GA 30076
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4/7/2016 7:30 AM Greensboro, NC DoubleTree by Hilton Greensboro
3030 West Gate Blvd., Greensboro, NC 27403
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4/12/2016 7:30 AM Columbia, SC Hilton Garden Inn, Columbia / Northeast
8910 Farrow Road, Columbia, SC 29203
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Foodservice Seminar Schedule

Products covered: Horizon icemaker, Ice Manager diverter valve system, Symphony ice and water dispenser, Ice Pro bagging system

Please check back again for our updated schedule.