Follett Training Seminars

Follett ice dispensing equipment enjoys an enviable reputation in the industry for high quality design and manufacturing and outstanding reliability. But even the best equipment will occasionally need to be serviced. To help educate Follett franchised service agents and other HVAC technicians responsible for servicing Follett icemaking and dispensing equipment, Follett sponsors about two dozen service seminars across the United States each year. These free, one-day seminars are taught by Follett technical staff and are designed to provide in-depth, hands-on training in the diagnosing and servicing of Follett ice machines and ice dispensers. The seminars begin at 8:00 a.m. with coffee and pastries and continue until 3:00 p.m. that day. All materials and lunch are provided free of charge to attendees.

Each seminar includes the following:

  • Preferred preventive maintenance procedures and repair techniques
  • Hands-on troubleshooting of Follett ice machines and dispensers
  • Lunch provided at no charge
  • Certificate of completion

Note: Non Follett-certified service companies must obtain authorization to register by emailing

Healthcare Seminar Schedule

Products covered: Maestro icemaker, Symphony ice & water dispenser, medical grade refrigerators and freezers

10/1/2015 7:30 AM Pittsburgh, PA DoubleTree by Hilton Pittsburgh Cranberry
910 Sheraton Drive, Mars, PA 16046
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10/6/2015 7:30 AM Cromwell, CT Courtyard by Marriott - Cromwell
4 Sebethe Drive, Cromwell, CT 06416
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10/8/2015 7:30 AM East Syracuse, NY DoubleTree by Hilton Syracuse
6301 State Road 298, East Syracuse, NY 13057
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10/13/2015 7:30 AM Jamaica, NY Hilton New York JFK Airport
144-02 135th Avenue, Jamaica, NY 11436
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10/15/2015 7:30 AM Newark, NJ DoubleTree by Hilton, Newark Airport
128 Frontage Road, Newark, NJ 07114
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10/20/2015 7:30 AM Baltimore, MD The Conference Center at the Maritime Institute
692 Maritime Boulevard, Linithicum Heights, MD 21090
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10/22/2015 7:30 AM Philadelphia, PA Crowne Plaza Valley Forge
260 Mall Boulevard, King of Prussia, PA 19406
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Foodservice Seminar Schedule

Products covered: Horizon icemaker, Ice Manager diverter valve system, Symphony ice and water dispenser, Ice Pro bagging system

Please check back again for our updated schedule.