Follett Training Seminars

Follett ice dispensing equipment enjoys an enviable reputation in the industry for high quality design and manufacturing and outstanding reliability. But even the best equipment will occasionally need to be serviced. To help educate Follett franchised service agents and other HVAC technicians responsible for servicing Follett icemaking and dispensing equipment, Follett sponsors about two dozen service seminars across the United States each year. These free, one-day seminars are taught by Follett technical staff and are designed to provide in-depth, hands-on training in the diagnosing and servicing of Follett ice machines and ice dispensers. The seminars begin at 8:00 a.m. with coffee and pastries and continue until 3:00 p.m. that day. All materials and lunch are provided free of charge to attendees.

Each seminar includes the following:

  • Preferred preventive maintenance procedures and repair techniques
  • Hands-on troubleshooting of Follett ice machines and dispensers
  • Lunch provided at no charge
  • Certificate of completion

Note: Non Follett-certified service companies must obtain authorization to register by emailing

Healthcare Seminar Schedule

Products covered: Maestro icemaker, Symphony ice & water dispenser, medical grade refrigerators and freezers

9/16/2014 7:30 AM Omaha, NE Omaha Marriott Regency
10220 Regency Circle, Omaha, NE 68114
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9/18/2014 7:30 AM Des Moines, IA Hilton Garden Inn West Des Moines
205 South 64th St., West Des Moines, IA 50266
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9/23/2014 7:30 AM Overland Park, KS Ritz Charles
9000 W. 137th St., Overland Park, KS 66221
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9/25/2014 7:30 AM St. Louis, MO Holiday Inn St. Louis SW
10709 Watson Rd., St. Louis, MO 63127
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9/30/2014 7:30 AM Arlington Heights, IL DoubleTree by Hilton
75 West Algonquin Rd., Arlington Heights, IL 60005
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10/2/2014 7:30 AM Lansing, MI Best Western Plus Lansing
6820 S. Cedar St., Lansing, MI 48911
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10/7/2014 7:30 AM Charleston, WV Holiday Inn and Suites-Charleston West
400 Second Avenue, Charleston, WV 25303
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10/9/2014 7:30 AM Springfield, VA Hilton Springfield
6550 Loisdale Rd., Springfield, VA 22150
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10/14/2014 7:30 AM Jamaica, NY Hilton New York JFK Airport
144-02 135th Avenue, Jamaica, NY 11436
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10/16/2014 7:30 AM Princeton, NJ Princeton Marriott at Forrestal
100 College Road East, Princeton, NJ 08540
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10/21/2014 7:30 AM Batavia, NY Clarion - Batavia
8250 Park Rd., Batavia, NY 14020
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10/23/2014 7:30 AM Burlington, MA Hilton Garden Inn, Boston-Burlington
5 Wheeler Rd., Burlington, MA 01803
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Foodservice Seminar Schedule

Products covered: Horizon icemaker, Ice Manager diverter valve system, Symphony ice and water dispenser, Ice Pro bagging system

Please check back again for our updated schedule.