Symphony Plus 12 Series countertop and wall mount dispensers
IWD_SymPlus_12CISensorSafe_Counter
IWD_SymPlus_25_50CI_Lever_Counter
IWD_SymPlus_12HISensorSafe_WallHung
IWD_SymPlus_12CISensorSafe_BaseStand
IWD_SymPlus_12CISensorSafe_BaseStandWFilter

Symphony Plus™ 12 Series Countertop and Wall Mount dispensers

CONTACT A SALES REP

Follett's Symphony Plus ice and water dispensers are designed for healthcare facilities and produce patient-preferred soft Chewblet® ice. Our 12 Series ice and water dispensers offer self-flushing to remove impurities for better tasting ice and Quiet Night™ sleep mode to provide a more peaceful environment. Semi-automatic cleaning and sanitizing process reduces preventative maintenance time to approximately one hour. With the industry’s smallest footprint and clearance requirements, our 12 Series ice and water dispensers include 12 lbs of ice storage capacity and up to 425 lbs of daily ice production. Available in countertop and wall hung models. Countertop units can be converted to freestanding with an optional base stand accessory.

Product Details

Height: 32.50" (82.6 cm)

Width: 16.12" ( 40.9 cm)

Depth: 23.50" (59.7 cm)

Storage Capacity: 12 lbs (5.4 kg)

Daily Production: 425 lbs (193.0 kg)

Other: Available as ice and water or ice-only

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Specifications

Specification Sheet

Replacement ice machines for Symphony and Symphony Plus C25 series and C50 series (220V/60/1) models

Form# 8025
|
Revision Date: 9/1/22

For use with Symphony and Symphony Plus ice and water dispensers as part of the standard cleaning/sanitizing process

Form# 6830
|
Revision Date: 3/15/24

Specifications SensorSAFE infrared dispensing with Symphony Plus series ice and water dispensers

Form# 6685
|
Revision Date: 4/1/19

Extends the life of ice machines and improves efficiency

Form# 8295
|
Revision Date: 2/1/20

IMS-III sanitizing concentrate for use with all Follett ice machines and ice and water dispensers

Form# 8305
|
Revision Date: 2/1/20

Specifications for Follett's standard and high capacity filtration systems for ice machines and ice and water dispensers

Form# 9905
|
Revision Date: 6/1/23

Specifications for Follett's bacterial-retentive water filter system for ice and water dispensers

Form# 8320
|
Revision Date: 10/1/23

Installation Services

Brochures

Healthcare products for the patient care environment - ice and water dispensers, refrigerators and freezers, and ice machines and bins.

Form# 6965
|
Revision Date: 2/19/24

For patient care, laboratory, medical research, dietary, and physical therapy

Form# 3500
|
Revision Date: 9/1/22

Cleaning and sanitizing savings comparison

Form# 6795
|
Revision Date: 1/1/21

Practices to help you achieve the best possible experience with your Follett ice and water dispenser. Includes installation, setup and use, cleaning and sanitizing, maintenance, and water treatment.

Form# 8195
|
Revision Date: 10/1/19

Best practices for maintaining ice and water dispensers in the healthcare environment

Form# 8325
|
Revision Date: 6/1/19

Follett dispensers offer push button, lever, or touchless options for sanitary ice and water dispensing

Form# 8780
|
Revision Date: 6/1/20

Sanitary ice - needed now more than ever. Horizon Elite ice machines, gravity dispense bins, Symphony Plus dispensers and Ice Pro bagging bin.

Form# 8775
|
Revision Date: 5/1/20

Ice and water dispensers and medical-grade refrigerators and freezers

Form# 6315
|
Revision Date: 1/1/22

Price List

Video

Symphony Plus ice and water dispensers offer exclusive sanitary features that support patient safety, easy service, faster and simpler cleaning and maintenance, and  long-term reliability

SensorSAFE™ infrared technology brings a new level of sanitation and convenience to ice dispensing! No contact between container and equipment means less chance of cross-contamination. Available for all Follett Symphony Plus dispensers.

Site Survey

Checklist of site requirements for Symphony Plus installations

Form# 6025
|
Revision Date: 10/1/16
Technical Documentation and Videos

Installation Guide

Installation, Operation and Service

Operation and Service manual for Symphony Plus 12 Series dispensers, R290 refrigerant, 230 V /50 Hz

Form# 01540772R01
|
Revision Date: 12/1/23

Installation Instructions

Dual drain kit installation instructions for 12 Series countertop models (p/n 01213701)

Form# 01294446R00
|
Revision Date: 5/1/19

SDS - MSDS

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

Seismic Information

Seismic anchorage for Symphony Plus 12HI425A ice and water dispensers

Form# 6585
|
Revision Date: 5/9/14

Seismic anchorage for Symphony Plus 12CI425A ice and water dispensers

Form# 6580
|
Revision Date: 5/1/14

Video

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

Warranty

Warranty information for end users within United States and Canada

Revision Date: 9/1/19
Accessories

Follett bacterial-retentive filter system
Item# 01233659 Bacterial-retentive filter system
Item# 01244615 Replacement filter kit for bacterial-retentive filter system
Item# 01233717 1 micron absolute rated pre-filter cartridge
Item# 01288034 Scale inhibitor pre-filter kit for bacterial-retentive filter system
Item# 01288042 Carbon with scale inhibitor pre-filter kit for bacterial-retentive filter system
Item# 01288067 Replacement filter for scale inhibitor pre-filter kit
Item# 01288059 Replacement filter for carbon and scale inhibitor pre-filter kit

Carbonless high capacity filter system
Item# 01050442 High capacity carbonless water filter system
Item# 01050426 High capacity carbonless water filter cartridge – primary, single
Item# 01050434 High capacity carbonless water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

Standard capacity carbon filter system
Item# 00130229 Standard capacity carbon filter system
Item# 00130245 Standard capacity carbon water filter cartridge – primary, single
Item# 00954297 Standard capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

High capacity carbon filter systems 
Item# 00978957 High capacity carbon filter system
Item# 00978965 High capacity carbon water filter cartridge – primary, single
Item# 00978973 High capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge (all capacities) – pre-filter, single
Item# 00954305 Water pre-filter cartridge (all capacities) – pre-filter, carton of 12

Cleaning and sanitizing accessories
Item# 01089572 Pressurized water sanitizing kit for use with Follett dispensers that have a Follett water filtration system
Item# 01089580 Pressurized water sanitizing kit for use with Follett dispensers that do not have a Follett water filtration system
Item# 01147826 SafeCLEAN Plus, liquid (1 x 8 oz bottles)
Item# 01149954 SafeCLEAN Plus, liquid (6 x 8 oz bottles)
Item# 01149962 SafeCLEAN Plus, liquid (carton of 24 x 8 oz bottles)
Item# 00979674 Nu-Calgon® IMS-III sanitizer, single 16 oz bottle
Item# 01038652 Nu-Calgon IMS-III sanitizer, case of 12 x 16 oz bottles
Item# 01075431 SaniSponge™, 24 sanitary sponges

Base stands
Item# 12BASE-00   Base for 12 series countertop models
Item# 12BASE-CF   12BASE with standard capacity carbon filter system (00130229) installed
Item# 12BASE-HC   12BASE with high capacity carbon filter system (00978957) installed
Item# 12BASE-CL   12BASE with carbonless high capacity filter system (01050442) installed

Other accessories
Item# 01049790 Symphony Plus external drain kit - includes 10 ft (3 m) clear tubing and fitting
Item# AF10LBLEGS 4.00" (10.16 cm) leg kit for 12CI

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