Technical Support

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Showing 1 - 190 Results

Installation Instructions

Instructions for installing Maestro Plus P425, EP425A/W or CP425A/W ice machine module into Symphony FB, CT, CI dispensers

Form# 01033687R04
|
Revision Date: 9/1/17

Installation instructions for Horizon Elite 1412 ice machine remote condensing unit

01519131R00
|
Revision Date: 2/1/23

Installation instructions - Sleep Cycle kit for top Mount applications

Form# 01478577R01
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Revision Date: 2/1/23

Installation instructions for R425A/W-S and MCD425A/W-S ice machines

Form# 01069905R00
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Revision Date: 9/1/14

Video

Evaporator reassembly for Horizon Elite models 1010 and 1410

How to install a Micro Chewblet ice kit on a Horizon Elite ice machine

Follett authorized service agent installation, maintenance and repair series - how to replace a water feed solenoid valve.

Remedies for a HI AMP time delay error on Horizon Elite ice machines. This process is used when a normal chemical cleaning has not been effective at removing all scale.

How to disconnect/reconnect self-sealing liquid and suction fittings on Horizon Elite ice machines

Follett authorized service agent installation, maintenance and repair series - how to remove and replace a Horizon Elite bushing housing and scale kit.

How to diagnose a low water error on Horizon and Horizon Elite ice machines

Meaning of indicator lights on Horizon Elite series PC board

Follett authorized service agent installation, maintenance and repair series - how install a Horizon Elite  1010, 1410, 1810 or 2110 louvered docking station.

How to clean Follett Horizon Elite series ice machines

Follett authorized service agent installation, maintenance and repair series - specifications for ice transport tube installations: wall-mount ice machine to countertop ice and beverage dispenser, undercounter ice machine to countertop ice and beverage dispenser, undercounter ice machine to Vision ice and beverage dispenser. Application-specific requirements in the installation manual must be followed.

How to install the drain kit on Horizon Elite ice machines

How to perform an ice production test on Horizon Elite ice machine models 1010, 1410, 1810, 2110

How to complete the installation checklist for Horizon Elite ice machines

Follett authorized service agent installation, maintenance and repair series - receiving and unpacking a Horizon 1010, 1410, or 1810 series ice machine.

How to perform a chemical clean on a Horizon 1650 ice machine

Follett authorized service agent maintenance and repair series - how to clean and inspect a Horizon Elite water purge solenoid valve.

Remedies to the hi-amp error on a Horizon 1650 ice machine

Follett authorized service agent maintenance and repair series - how to change a compression nozzle in a Horizon Elite ice machine.

Follett authorized service agent installation, maintenance and repair series - how to remove and replace a Horizon Elite shaft seal.

Evaporator disassembly for Horizon Elite models 1010 and 1410

Follett authorized service agent installation, maintenance and repair series - how to test the compressor windings and the phase monitor on Horizon Elite 1810 or 2110 outdoor condensing unit

Service Manual

Cleaning instructions for Maestro ice machines

Form# 2835
|
Revision Date: 2/1/13

Installation, operation and service manual

Form# 00925818R02
|
Revision Date: 5/1/11

Installation Guide

Installation, Operation and Service

Installation, Operation and Service Manual for Ice Manager Diverter Valve IMDV-2CM

Form# 01113349R05
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Revision Date: 1/1/24

Installation manual

Form# 208799
|
Revision Date: 3/1/12

Operation and Service Manual

Form# 01299049R07
|
Revision Date: 1/1/22

Operation and service manual for serial numbers before C19999

Form# 00135830
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Revision Date: 10/1/06

Operation, service and parts manual for models above service number 5022501

Form# 207654R01
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Revision Date: 12/1/12

Installation, operation and service manual for Maestro Plus undercounter ice machine bin with R290 refrigerant

Form# 01473883R00
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Revision Date: 1/1/24

Installation, operation and service manual

Form# 01083237R03
|
Revision Date: 2/1/21

Operation and service manual for models before serial number C19999

Form# 00135848R04
|
Revision Date: 2/1/07

Operation and Service Manual for IMDV-2 units above serial number C43650

Form# 00195776R06
|
Revision Date: 2/1/23

Operation and service manual for ice machines after serial number 20000

Form# 00171579R15
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Revision Date: 5/1/15

Operation and service manual

Form# 01012715R09
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Revision Date: 10/1/18

Operation and service manual for HCD1010R/N, HCD1410R/N, HMD1010R/N, HMD1410R/N Horizon Elite Ice Machines (remote condensing) before s/n L60418

Form# 01096122R07
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Revision Date: 5/1/19

User Guide

User guide for Horizon Elite 1010/1410 Ice Machines (Remote Condensing) after serial number L60417 (Spanish)

Form# 01252592R06
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Revision Date: 2/1/22

User guide for Horizon Elite 1010/1410 Ice Machines (Remote Condensing) before serial number L60417

Form# 01252592R02
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Revision Date: 3/1/20

User guide for HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N Horizon Elite Ice Machines (Remote Condensing) after serial number L60417 (Spanish)

Form# 01266550R02
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Revision Date: 5/1/20

User guide for Horizon Elite 1010/1410 Ice Machines (Remote Condensing) after serial number L82638

Form# 01252592R06
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Revision Date: 2/1/22

User guide for Horizon Elite 1010/1410 Ice Machines (Self-contained) 50 Hz and 60 Hz
after serial number L60417

Form# 01266568R05
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Revision Date: 2/1/22

User guide for Horizon Elite 1010/1410 Ice Machines(Remote Condensing) serial number L60417 to L82637

Form# 01252592R03
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Revision Date: 5/1/20

User guide for HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N Horizon Elite Ice Machines (Remote Condensing) after serial number L60417

Form# 01266550R02
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Revision Date: 5/1/20

User guide for HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N Horizon Elite Ice Machines (Remote Condensing) after serial number M25577

Form# 01266550R4
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Revision Date: 9/1/21

Technical Bulletin

Technical bulletin - stream divider

Form# TI TS TBE 009
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Revision Date: 11/1/13

Technical bulletin - drain line installation

Form# TI TS TBE
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Revision Date: 11/1/13

Technical bulletin - Maestro lower bearing installation

Form# 008
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Revision Date: 11/1/13

Technical Bulletin - Maestro control board update

Form# 007
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Revision Date: 11/1/13

SDS - MSDS

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

Warranty

Warranty information for Horizon Elite, Maestro Plus, Ice Manager, and Tempo ice machines

Revision Date: 9/1/19

Seismic Information

Seismic anchorage for Maestro MCD400 on slope front 425 bin, slab floor

Form# 3130
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Revision Date: 1/17/05

Cleaning Instructions

Cleaning and sanitizing instructions

Form# 00959692
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Revision Date: 12/1/10