Service Training Live Webinars

Live, online technical training conducted by Ernie Tarof, Digital Training Manager for Follett’s Healthcare Division and Paul Gibson, Senior Technical Service Representative. Both presenters are technical experts on Follett healthcare products and train hospital technicians and factory authorized service providers on proper Follett icemaker, dispenser, refrigerator and freezer service and maintenance procedures. They also respond to unusual service issues, making site visits and developing corrective actions.

After registering, you will receive a confirmation email containing information about joining the webinar.

Symphony Plus ice and water dispensers

March 26 10 am ET Symphony Plus ice and water dispensers - water systems (75 mins) Register
March 26 1 pm ET Preventive maintenance for Symphony Plus ice and water dispensers (90 mins) Register
March 28 10 am ET Servicing Symphony Plus ice and water dispensers - drive system (75 min) Register
March 28 1 pm ET Servicing Symphony Plus ice and water dispensers - electrical systems (75 mins) Register

Medical-grade refrigerators and freezers

April 9 10 am ET Servicing Follett upright refrigerators (serial no. J62764 and above) (75 mins)  Register
April 9 1 pm ET Servicing Follett upright freezers (serial no. J62764 and above) (75 mins) Register
April 11 10 am ET Servicing countertop and undercounter refrigerators and freezers (75 mins) Register