The automatic ice machine is introduced, beginning a new age in point-of-use ice production as an alternative to the ice delivery truck. A demand for ice storage bins is created.
Follett acquires the rights to York's diced ice machine and patents and begins manufacturing its own nugget ice machines with remote-fill capabilities. This technology becomes the Maestro™ ice machine line and provides customers with a nugget ice now known as Chewblet® ice.
1978 - 1983
Follett expands the plant and office facilities to support the growing business.
The company opens a manufacturing facility in Gdansk, Poland to better serve customers in Europe and the Middle East (this facility is now part of Follett's sister division, QualServ). Follett also expands the Easton facility.
Carbonless water filter system expands Follett’s line of water treatment systems options.
Follett adds another 73,000 sq ft to its facility by leasing office and production space in nearby Hanover Township, PA. The Customer Care and Technical Service call center relocates to the new facility, along with production lines for Symphony Plus, 7 and 15 Series and refrigerator/freezer products.
Steve Follett is honored by the North American Association of Food Equipment Manufacturers (NAFEM) with its 2017 President’s Award, which recognizes a non-elected NAFEM volunteer who has donated time and expertise to the betterment of the organization. The award was presented at The NAFEM Annual Meeting during The NAFEM Show, the association’s biennial trade show and exhibition.
Follett’s popular 7 and 15 Series ice and water dispensers have a brand “sparkling” new addition – sparkling water in an all-in-one ice, chilled still water, and chilled sparkling water dispenser.
To keep up with its growing business, in December 2019 Follett announces the expansion of its manufacturing facilities in Forks Township. A $12 million, 90,000 sq ft addition will bring the total manufacturing and office space under roof to approximately 250,000 sq ft. The expansion and related investments are expected to be complete by mid-2021.
Follett LLC becomes Follett Products, LLC.
Follett completes the 90,000 sq. ft expansion at the Easton, PA facility, increasing the facility size to over 225,000 sq. ft. The expansion allows Follett to streamline operations under one roof, optimize factory layout to improve efficiency, and increase capacity to support the growing demand from Follett's diverse customer bases in the foodservice, healthcare, and life sciences industries, both domestically and around the world.
The call center for Customer Service and Technical Service and the production lines for Symphony Plus, 7 and 15 Series and refrigerator/freezer products return to Easton from the Hanover Township facility where they had been located since 2015.