We're here to help

At Follett, our focus is on protecting the health and safety of patients, as well as those at the forefront of the battle in our healthcare facilities. We are committed to supporting you and your colleagues in response to the COVID-19 pandemic.

We understand that these are trying times and we stand committed to support the healthcare community to the very best of our ability.

Please reach out to us at 800-523-9361 or if we can help in any way.

Medical-grade refrigerator
Medical-Grade Refrigeration

From modeling and vaccine development, to reliable storage of diagnostic test kits, reagents, enzymes and specimens, we've got solutions. Our medical-grade refrigerators are engineered to maintain the precise temperature control you need. All of our products are designed with forced-air refrigeration to deliver consistent cabinet-wide temperatures and quick recovery, even in heavy use conditions with multiple door openings.

We have developed streamlined administrative procedures to process and ship as quickly as possible and have many models in stock and ready for immediate shipment

Compact refrigeration

Full size refrigeration

Refrigeration Solutions for COVID-19 Patient Samples (download)

Symphony Plus ice and water dispenser
Ice and Water Dispensers and Water Filtration

State and local governments across the nation are rushing to expand hospital capacity, including reopening shuttered hospitals and repurposing other large facilities, as the coronavirus continues to spread widely. Follett ice and water dispensers deliver patient-preferred, soft Chewblet® ice with industry-exclusive sanitary features. Our SensorSAFE "touchless" dispensing technology increases sanitation with no-contact dispensing and reduces the possibility of cross-contamination

Our bacterial retentive water filter system for your ice and water dispensers is validated for complete retention of challenge organisms and supports ASHRAE 188 in providing a barrier to waterborne bacteria.

Ice and water dispensers

Bacterial-retentive filtration systems


If you are faced with needing to close your foodservice facility, please follow our technical service guidelines on proper shutdown procedures