We're here to help

At Follett, our hearts go out to all those impacted by COVID-19— those diagnosed with the virus, and those at the forefront of the battle in our healthcare facilities. Our focus is, as always, on health and safety.

In order to support the ramp up in equipment needs, we are increasing production of our refrigerators to the extent possible and we have developed streamlined procedures to process and ship as quickly as possible.

We understand that these are trying times and we stand committed to support the healthcare community. Please reach out to us at 800-523-9361 or

Medical-grade refrigerator
Medical-Grade Refrigeration

As the battle against this virus continues, we know that testing for COVID-19 is one of the strongest weapons to understand and limit its spread. We also understand that precise and accurate cold storage of patient samples and reagents is critical to obtaining successful results.

Follett is here to support your testing programs with medical-grade refrigerators that are engineered to maintain the precise temperature control you need. All of our products are designed with forced-air refrigeration to deliver consistent cabinet-wide temperatures and quick recovery, even in heavy use conditions with multiple door openings.

Compact refrigeration

Full size refrigeration

Vaccine Storage - Ensure Preparedness (download)

Refrigeration Solutions for COVID-19 Patient Samples (download)

Symphony Plus ice and water dispenser
Ice and Water Dispensers and Water Filtration

State and local governments across the nation are rushing to expand hospital capacity, including reopening shuttered hospitals and repurposing other large facilities, as the coronavirus continues to spread widely. Follett ice and water dispensers deliver patient-preferred, soft Chewblet® ice with industry-exclusive sanitary features. Our SensorSAFE "touchless" dispensing technology increases sanitation with no-contact dispensing and reduces the possibility of cross-contamination

Our bacterial retentive water filter system for your ice and water dispensers is validated for complete retention of challenge organisms and supports ASHRAE 188 in providing a barrier to waterborne bacteria.

Ice and water dispensers

Bacterial-retentive filtration systems


If you are faced with needing to close your foodservice facility, please follow our technical service guidelines on proper shutdown procedures