(877) 612-5086
Monday - Friday: 8am to 5pm ET
Email: techsupport@follettice.com

Emergency after-hours technical support
Monday - Friday: 5pm to 8pm ET
Saturday, Sunday, and holidays: 8am to 8pm ET

Select a product below to view technical documentation and videos

Use the selections to filter results or type in the search field

Showing 1 - 96 Results

Installation, Operation and Service

MC825 Series Icemaker with Remote Condensing Unit
MC825 Series Icemaker with Remote Condensing Unit
MC825 Series Icemaker with Remote Condensing Unit
MC825 Series Icemaker with Remote Condensing Unit

Installation, operation and service manual

Form# 00108647
|
Revision Date: 3/1/05
View Brochure download
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz above serial number L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz above serial number L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz above serial number L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz above serial number L89952

Installation, operation and service manual for models above serial number L89952

Form# 01234640R08
|
Revision Date: 5/1/22
View Document download
HCE710A, HME710A Horizon Elite 230 V/50 Hz Ice Machines (Self-contained)
HCE710A, HME710A Horizon Elite 230 V/50 Hz Ice Machines (Self-contained)
HCE710A, HME710A Horizon Elite 230 V/50 Hz Ice Machines (Self-contained)
HCE710A, HME710A Horizon Elite 230 V/50 Hz Ice Machines (Self-contained)

Operation and service manual 

Form# 01375716R03
|
Revision Date: 11/1/23
View Document download
MCC400A/W, C/ER400A/W, C/ET400A/W, ED400A/W, MFE400A/W - 220 V 60 Hz/230 V 50 Hz Ice Machines
MCC400A/W, C/ER400A/W, C/ET400A/W, ED400A/W, MFE400A/W - 220 V 60 Hz/230 V 50 Hz Ice Machines
MCC400A/W, C/ER400A/W, C/ET400A/W, ED400A/W, MFE400A/W - 220 V 60 Hz/230 V 50 Hz Ice Machines
MCC400A/W, C/ER400A/W, C/ET400A/W, ED400A/W, MFE400A/W - 220 V 60 Hz/230 V 50 Hz Ice Machines

Installation, operation and service manual

Form# 00124453R12
|
Revision Date: 2/1/14
View Document download
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines above serial number D25455
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines above serial number D25455
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines above serial number D25455
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines above serial number D25455

Installation, operation and service manual for models above serial number D25455

Form# 208600R22
|
Revision Date: 2/1/14
View Document download
R5A/W, T5A/W D5A/W Icemaker
R5A/W, T5A/W D5A/W Icemaker
R5A/W, T5A/W D5A/W Icemaker
R5A/W, T5A/W D5A/W Icemaker

Operation, service and parts manual for models above service number 5022501

Form# 207654R01
|
Revision Date: 12/1/12
View Document download
Undercounter and Freestanding R290 Integrated Icemaker
Undercounter and Freestanding R290 Integrated Icemaker
Undercounter and Freestanding R290 Integrated Icemaker
Undercounter and Freestanding R290 Integrated Icemaker

Installation, operation and service manual for Maestro Plus undercounter ice machine bin with R290 refrigerant

Form# 01473883R02
|
Revision Date: 9/1/25
View Document download
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines

Operation and service manual

Form# 01223080R02
|
Revision Date: 6/1/19
View Document download
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines above s/n R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines above s/n R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines above s/n R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines above s/n R03746

Operation and service manual for models after serial number R03746

Form# 01223080R11
|
Revision Date: 12/1/24
View Document download
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines serial numbers K39864 to L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines serial numbers K39864 to L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines serial numbers K39864 to L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines serial numbers K39864 to L77091

Installation, operation and service manual for models with serial numbers K39864 to L77091

Form# 01234590R03
|
Revision Date: 3/1/20
View Document download
D414AT, D414AS, P414A/W Ice Machines Installation, Operation and Service
D414AT, D414AS, P414A/W Ice Machines Installation, Operation and Service
D414AT, D414AS, P414A/W Ice Machines Installation, Operation and Service
D414AT, D414AS, P414A/W Ice Machines Installation, Operation and Service

Installation, operation and service manual

Form# 01570225R03
|
Revision Date: 9/1/25
View Document download
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz serial number K39864 to L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz serial number K39864 to L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz serial number K39864 to L89952
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V 50 Hz, 220 V 60 Hz serial number K39864 to L89952

Installation, operation and service manual for models with serial numbers K39864 to L89952

Form# 01234640R05
|
Revision Date: 2/1/21
View Document download
HCC700A, HCC700W, HCD700A, HCD700W Ice machines (Self-contained)
HCC700A, HCC700W, HCD700A, HCD700W Ice machines (Self-contained)
HCC700A, HCC700W, HCD700A, HCD700W Ice machines (Self-contained)
HCC700A, HCC700W, HCD700A, HCD700W Ice machines (Self-contained)

Operation and service manual

Form# 00988170R09
|
Revision Date: 5/1/26
View Document download
Horizon Elite D710A Self-Contained Ice Machines above s/n R03746
Horizon Elite D710A Self-Contained Ice Machines above s/n R03746
Horizon Elite D710A Self-Contained Ice Machines above s/n R03746
Horizon Elite D710A Self-Contained Ice Machines above s/n R03746

Operation and service manual for D710A models after serial number R03746

Form# 01223080R13
|
Revision Date: 5/1/25
View Document download
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines s/n L60418 to R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines s/n L60418 to R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines s/n L60418 to R03746
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines s/n L60418 to R03746

Operation and service manual for models serial number L60418 to R03746

Form# 01223080R08
|
Revision Date: 5/1/23
View Document download
Maestro Plus ice machine bin
Maestro Plus integrated ice machine bin
Maestro Plus ice machine bin
Maestro Plus integrated ice machine bin

Installation, operation and service manual

Form# 01083237R03
|
Revision Date: 2/1/21
View Document download
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines before serial number D25455
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines
Maestro T400A/W, MCD400A/W, R400A/W, MFD400A/W, D400A/W Ice Machines before serial number D25455

Installation, operation and service manual for serial numbers before D25455

Form# 208600R20
|
Revision Date: 2/1/14
View Document download
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines above serial number L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines above serial number L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines above serial number L77091
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W ice machines above serial number L77091

Installation, operation and service manual for models above serial number L77091

Form# 01234590R05
|
Revision Date: 5/1/22
View Document download
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W Ice Machines before serial number K39864
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W Ice Machines before serial number K39864
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W Ice Machines before serial number K39864
Maestro Plus MCD425A/W, R425A/W, MFD425A/W, P425A/W Ice Machines before serial number K39864

Operation and service manual for models below serial number K39864

Form# 01033646R06
|
Revision Date: 9/1/17
View Document download
D400A/W Ice Machine
D400A/W Ice Machine
D400A/W Ice Machine
D400A/W Ice Machine

Installation manual

Form# 208799
|
Revision Date: 3/1/12
View Document download
Maestro Plus integrated icemaker with drain pump
Maestro Plus integrated icemaker with drain pump
Maestro Plus integrated icemaker with drain pump
Maestro Plus integrated icemaker with drain pump

Installation, operation and service manual

Form# 01273804R01
|
Revision Date: 9/1/19
View Document download

SDS - MSDS

SDS-SafeCLEAN Plus Spain, Spanish
SDS-SafeCLEAN Plus Spain, Spanish
SDS-SafeCLEAN Plus Spain, Spanish
SDS-SafeCLEAN Plus Spain, Spanish

SDS sheet for SafeCLEAN Plus liquid. Spain, Spanish.

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus USA, English
SDS-SafeCLEAN Plus USA, English
SDS-SafeCLEAN Plus USA, English
SDS-SafeCLEAN Plus USA, English

SDS sheet for SafeCLEAN Plus liquid. USA, English.

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus Denmark, Danish
SDS-SafeCLEAN Plus Denmark, Danish
SDS-SafeCLEAN Plus Denmark, Danish
SDS-SafeCLEAN Plus Denmark, Danish

SDS sheet for SafeCLEAN Plus liquid. Denmark, Danish

Revision Date: 8/5/24
View Document download
SDS-SafeCLEAN Plus Germany, German
SDS-SafeCLEAN Plus Germany, German
SDS-SafeCLEAN Plus Germany, German
SDS-SafeCLEAN Plus Germany, German

SDS sheet for SafeCLEAN Plus liquid. Germany, German.

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus USA, Spanish
SDS-SafeCLEAN Plus USA, Spanish
SDS-SafeCLEAN Plus USA, Spanish
SDS-SafeCLEAN Plus USA, Spanish

SDS sheet for SafeCLEAN Plus liquid. USA, Spanish.

Revision Date: 2/23/24
View Document download
SDS-SafeCLEAN Plus Canada, French
SDS-SafeCLEAN Plus Canada, French
SDS-SafeCLEAN Plus Canada, French
SDS-SafeCLEAN Plus Canada, French

SDS sheet for SafeCLEAN Plus liquid. Canada, French

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus Portugal, Portuguese
SDS-SafeCLEAN Plus Portugal, Portuguese
SDS-SafeCLEAN Plus Portugal, Portuguese
SDS-SafeCLEAN Plus Portugal, Portuguese

SDS sheet for SafeCLEAN Plus liquid. Portugal, Portuguese

Revision Date: 8/5/24
View Document download
SDS-SafeCLEAN Plus Canada, English
SDS-SafeCLEAN Plus Canada, English
SDS-SafeCLEAN Plus Canada, English
SDS-SafeCLEAN Plus Canada, English

SDS sheet for SafeCLEAN Plus liquid. Canada, English

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus Saudi Arabia, Arabic
SDS-SafeCLEAN Plus Saudi Arabia, Arabic
SDS-SafeCLEAN Plus Saudi Arabia, Arabic
SDS-SafeCLEAN Plus Saudi Arabia, Arabic

SDS sheet for SafeCLEAN Plus liquid. Saudi Arabia, Arabic.

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus Australia, English
SDS-SafeCLEAN Plus Australia, English
SDS-SafeCLEAN Plus Australia, English
SDS-SafeCLEAN Plus Australia, English

SDS sheet for SafeCLEAN Plus liquid. Australia, English

Revision Date: 12/18/25
View Document download
SDS-SafeCLEAN Plus Saudi Arabia, English
SDS-SafeCLEAN Plus Saudi Arabia, English
SDS-SafeCLEAN Plus Saudi Arabia, English
SDS-SafeCLEAN Plus Saudi Arabia, English

SDS sheet for SafeCLEAN Plus liquid. Saudi Arabia, English.

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus Italy, Italian
SDS-SafeCLEAN Plus Italy, Italian
SDS-SafeCLEAN Plus Italy, Italian
SDS-SafeCLEAN Plus Italy, Italian

SDS sheet for SafeCLEAN Plus liquid. Italy, Italian

Revision Date: 2/23/24
View Document download
SDS-SafeCLEAN Plus Poland, Polish
SDS-SafeCLEAN Plus Poland, Polish
SDS-SafeCLEAN Plus Poland, Polish
SDS-SafeCLEAN Plus Poland, Polish

SDS sheet for SafeCLEAN Plus liquid. Poland, Polish.

Revision Date: 5/9/24
View Document download
SDS-Nu-Calgon IMS-III Sanitizer
SDS-Nu-Calgon IMS-III Sanitizer
SDS-Nu-Calgon IMS-III Sanitizer
SDS-Nu-Calgon IMS-III Sanitizer

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17
View Document download
SDS-SafeCLEAN Plus Norway, Norwegian
SDS-SafeCLEAN Plus Norway, Norwegian
SDS-SafeCLEAN Plus Norway, Norwegian
SDS-SafeCLEAN Plus Norway, Norwegian

SDS sheet for SafeCLEAN Plus liquid. Norway, Norwegian.

Revision Date: 2/23/24
View Document download
SDS-SafeCLEAN Plus Great Britain, English
SDS-SafeCLEAN Plus Great Britain, English
SDS-SafeCLEAN Plus Great Britain, English
SDS-SafeCLEAN Plus Great Britain, English

SDS sheet for SafeCLEAN Plus liquid. Great Britain, English

Revision Date: 5/9/24
View Document download
SDS-SafeCLEAN Plus France, French
SDS-SafeCLEAN Plus France, French
SDS-SafeCLEAN Plus France, French
SDS-SafeCLEAN Plus France, French

SDS sheet for SafeCLEAN Plus liquid. France, French.

Revision Date: 5/9/24
View Document download

Installation Instructions

Maestro Plus Ice Machine with RIDE Technology for Storage Bin
Maestro Plus Ice Machine with RIDE Technology for Storage Bin
Maestro Plus Ice Machine with RIDE Technology for Storage Bin
Maestro Plus Ice Machine with RIDE Technology for Storage Bin

Installation instructions

Form# 01062579R02
|
Revision Date: 3/1/17
View Document download
Horizon Elite 710A/1010A/1410A Ice Machine Undercounter Installation Kit
Horizon Elite 710A/1010A/1410A Ice Machine Undercounter Installation Kit
Horizon Elite 710A/1010A/1410A Ice Machine Undercounter Installation Kit
Horizon Elite 710A/1010A/1410A Ice Machine Undercounter Installation Kit

Installation instructions for Horizon Elite models D710A, C1010A and C1410A, undercounter kit part number 01564624

Form# 01565027R00
|
Revision Date: 11/1/24
View Document download
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Ice Storage Bins
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Ice Storage Bins
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Ice Storage Bins
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Ice Storage Bins

Installation instructions

Form# 01113240R05
|
Revision Date: 2/1/22
View Document download
Maestro Plus D/E414AT Installation Instructions for Ice Storage Bin Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice Storage Bin Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice Storage Bin Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice Storage Bin Top-mount Applications

Installation instructions for Maestro Plus D414AT and E414AT ice machines mounted on top of ice storage bins

Form# 01570068R00
|
Revision Date: 11/1/24
View Document download
Maestro Plus Ice Machine to Ice Storage Bin Top-Mount
Maestro Plus Ice Machine to Ice Storage Bin Top-Mount
Maestro Plus Ice Machine to Ice Storage Bin Top-Mount
Maestro Plus Ice Machine to Ice Storage Bin Top-Mount

Installation instructions

Form# 01062595R02
|
Revision Date: 3/1/17
View Document download
Horizon Elite D/E710, C1010, C1410 Series Ice Machines with RIDE Technology for Harmony
Horizon Elite D/E710, C1010, C1410 Series Ice Machines with RIDE Technology for Ice and Beverage Dispensers
Horizon Elite D/E710, C1010, C1410 Series Ice Machines with RIDE Technology for Harmony
Horizon Elite D/E710, C1010, C1410 Series Ice Machines with RIDE Technology for Ice and Beverage Dispensers

Installation instructions

Form# 01113224R07
|
Revision Date: 11/1/24
View Document download
Horizon Elite Ice Machines 710/1010/1410 Series Self-Contained RIDE to Cornelius PR150
Horizon Elite Ice Machines 710/1010/1410 Series Self-Contained RIDE to Cornelius PR150
Horizon Elite Ice Machines 710/1010/1410 Series Self-Contained RIDE to Cornelius PR150
Horizon Elite Ice Machines 710/1010/1410 Series Self-Contained RIDE to Cornelius PR150

Installation instructions

Form# 01113265R05
|
Revision Date: 2/1/22
View Document download
Maestro Plus D/E414AS Installation Instructions for Vision Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Vision Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Vision Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Vision Ice and Beverage RIDE Applications

Installation instructions for Maestro Plus D414AS and E414AS ice machines with RIDE to Vision ice and beverage dispensers

Form# 01571298R00
|
Revision Date: 11/1/24
View Document download
Sleep Cycle Kit for Top Mount Applications
Sleep Cycle Kit for Top Mount Applications
Sleep Cycle Kit for Top Mount Applications
Sleep Cycle Kit for Top Mount Applications

Installation instructions - Sleep Cycle kit for top Mount applications

Form# 01478577R01
|
Revision Date: 2/1/23
View Document download
Control Board DIP Switch Settings for Maestro 400 Series
Control Board DIP Switch Settings for Maestro Plus 425 Series
Control Board DIP Switch Settings for Maestro 400 Series
Control Board DIP Switch Settings for Maestro Plus 425 Series

Installation instructions

Form# 01075639R01
|
Revision Date: 1/1/16
View Document download
Horizon Elite D/E710, C1010, C1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite D/E710, C1010, C1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite D/E710, C1010, C1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite D/E710, C1010, C1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications

Installation instructions

Form# 01113307R06
|
Revision Date: 11/1/24
View Document download
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Harmony
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Harmony
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Harmony
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Harmony

Installation instructions

Form# 01113224R05
|
Revision Date: 2/1/22
View Document download
Slide-out Track Accessory for Ice Machines
Slide-out Track Accessory for Ice Machines
Slide-out Track Accessory for Ice Machines
Slide-out Track Accessory for Ice Machines

Installation instructions for R425A/W-S and MCD425A/W-S ice machines

Form# 01069905R00
|
Revision Date: 9/1/14
View Document download
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Vision
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Vision
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Vision
Horizon Elite 710/1010/1410 Series Ice Machines with RIDE Technology for Vision

Installation instructions

Form# 01113208R04
|
Revision Date: 2/1/22
View Document download
Installing Maestro Plus Ice Machine Module into Symphony Dispensers
Installing Maestro Plus Ice Machine Module into Symphony Dispensers
Installing Maestro Plus Ice Machine Module into Symphony Dispensers
Installing Maestro Plus Ice Machine Module into Symphony Dispensers

Instructions for installing Maestro Plus P425, EP425A/W or CP425A/W ice machine module into Symphony FB, CT, CI dispensers

Form# 01033687R04
|
Revision Date: 9/1/17
View Document download
Horizon Elite 710/1010/1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite 710/1010/1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite 710/1010/1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications
Horizon Elite 710/1010/1410 Series Self-Contained Ice Machines to Ice Storage Bin Top-mount Applications

Installation instructions

Form# 01113307R05
|
Revision Date: 2/1/22
View Document download
Maestro Plus Ice Machine with RIDE Technology for Harmony
Maestro Plus Ice Machine with RIDE Technology for Harmony
Maestro Plus Ice Machine with RIDE Technology for Harmony
Maestro Plus Ice Machine with RIDE Technology for Harmony

Installation instructions

Form# 01033695R03
|
Revision Date: 3/1/17
View Document download
Horizon Elite 710/1010/1410 Series Self Contained Ice Machines for Harmony Top-mount Applications
Horizon Elite 710/1010/1410 Series Self Contained Ice Machines for Harmony Top-mount Applications
Horizon Elite 710/1010/1410 Series Self Contained Ice Machines for Harmony Top-mount Applications
Horizon Elite 710/1010/1410 Series Self Contained Ice Machines for Harmony Top-mount Applications

Installation instructions

Form# 01113323R05
|
Revision Date: 2/1/22
View Document download
Horizon Elite D710/E710/C1010/C1410 with RIDE™ Technology for Drop-In
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Drop-In
Horizon Elite D710/E710/C1010/C1410 with RIDE™ Technology for Drop-In
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Drop-In

Installation instructions

Form# 01113281R06
|
Revision Date: 11/1/24
View Document download
Maestro Plus Ice Machine Harmony Top-Mount
Maestro Plus Ice Machine Harmony Top-Mount
Maestro Plus Ice Machine Harmony Top-Mount
Maestro Plus Ice Machine Harmony Top-Mount

Installation instructions

Form# 01033703R02
|
Revision Date: 3/1/17
View Document download
Horizon Elite D710/E710/C1010/C1410 Top-mount for Ice and Beverage Dispensers
Horizon Elite D710/E710/C1010/C1410 Top-mount for Ice and Beverage Dispensers
Horizon Elite D710/E710/C1010/C1410 Top-mount for Ice and Beverage Dispensers
Horizon Elite D710/E710/C1010/C1410 Top-mount for Ice and Beverage Dispensers

Installation instructions

Form# 01113323R06
|
Revision Date: 11/1/24
View Document download
Horizon Elite Ice Machines with Self-Contained Condensers RIDE Installation Instructions for Ice Storage Bin Applications
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Ice Storage Bins
Horizon Elite Ice Machines with Self-Contained Condensers RIDE Installation Instructions for Ice Storage Bin Applications
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Ice Storage Bins

Installation instructions for Horizon Elite models D710, E710, C1010 C1410

Form# 01113240R06
|
Revision Date: 11/1/24
View Document download
Maestro Plus D/E414AT Installation Instructions for Ice and Beverage Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice and Beverage Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice and Beverage Top-mount Applications
Maestro Plus D/E414AT Installation Instructions for Ice and Beverage Top-mount Applications

Installation instructions for Maestro Plus D414AT and E414AT ice machines mounted on top of ice and beverage dispensers

Form# 01570076R00
|
Revision Date: 11/1/24
View Document download
Horizon Elite Ice Machines with Self-Contained Condensers RIDE Installation Instructions for Vision Dispenser Applications
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Vision
Horizon Elite Ice Machines with Self-Contained Condensers RIDE Installation Instructions for Vision Dispenser Applications
Horizon Elite D710/E710/C1010/C1410 with RIDE Technology for Vision

Installation instructions for Horizon Elite models D710, E710, C1010 C1410

Form# 01113208R06
|
Revision Date: 11/1/24
View Document download
Maestro Plus D/E414AS Installation Instructions for Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice and Beverage RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice and Beverage RIDE Applications

Installation instructions for Maestro Plus D414AS and E414AS ice machines with RIDE to ice and beverage dispensers

Form# 01571322R00
|
Revision Date: 11/1/24
View Document download
Maestro Plus Ice Machine with RIDE Technology for Symphony/Symphony Plus
Maestro Plus Ice Machine with RIDE Technology for Symphony/Symphony Plus
Maestro Plus Ice Machine with RIDE Technology for Symphony/Symphony Plus
Maestro Plus Ice Machine with RIDE Technology for Symphony/Symphony Plus

Installation instructions

Form# 01062587R01
|
Revision Date: 12/1/14
View Document download
Horizon Elite Ice Machine Vision Installation Kit
Horizon Elite Ice Machine Vision Installation Kit
Horizon Elite Ice Machine Vision Installation Kit
Horizon Elite Ice Machine Vision Installation Kit

Installation instructions

Form# 01565001R00
|
Revision Date: 11/1/24
View Document download
Maestro Plus D/E414AS Installation Instructions for Ice Storage Bin RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice Storage Bin RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice Storage Bin RIDE Applications
Maestro Plus D/E414AS Installation Instructions for Ice Storage Bin RIDE Applications

Installation instructions for Maestro Plus D414AS and E414AS ice machines with RIDE to ice storage bins

Form# 01571306R00
|
Revision Date: 11/1/24
View Document download

Video

Symphony Plus and Maestro Plus Water Feed and Drain Lines
Symphony Plus and Maestro Plus Water Feed and Drain Lines
Symphony Plus and Maestro Plus Water Feed and Drain Lines
Symphony Plus and Maestro Plus Water Feed and Drain Lines

How to replace water feed and drain lines on Follett Maestro Plus 425 series ice machine

View Video
Horizon Elite Low Water LED Error
Horizon Elite Low Water LED Error
Horizon Elite Low Water LED Error
Horizon Elite Low Water LED Error

How to diagnose a low water error on Horizon and Horizon Elite ice machines

View Video
Wall Mount Bracket Installation Horizon Elite 710 Models
Wall Mount Bracket Installation Horizon Elite 710 Models
Wall Mount Bracket Installation Horizon Elite 710 Models
Wall Mount Bracket Installation Horizon Elite 710 Models

How to install a Horizon Elite 710 series ice machine with wall mount bracket

View Video
Micro Chewblet Ice Kit Installation video
Micro Chewblet Ice Kit Installation
Micro Chewblet Ice Kit Installation video
Micro Chewblet Ice Kit Installation

How to install a Micro Chewblet ice kit on a Horizon Elite ice machine

View Video
Self Sealing Fittings
Self Sealing Fittings
Self Sealing Fittings
Self Sealing Fittings

How to disconnect/reconnect self-sealing liquid and suction fittings on Horizon Elite ice machines

View Video
Hand cleaning Horizon Elite ice machines
Manual Cleaning of Horizon Elite Ice Machines
Hand cleaning Horizon Elite ice machines
Manual Cleaning of Horizon Elite Ice Machines

This procedure is to be used for manual/hand cleaning Horizon Elite evaporators with difficult-to-remove scale. Standard chemical cleans (as described in the operation and service manuals) should be performed first. In the event that a standard cleaning does not remove the scale, this procedure can be performed.

View View Video
Symphony Plus and Maestro Plus fan/motor replacement
Symphony Plus and Maestro Plus fan/motor replacement
Symphony Plus and Maestro Plus fan/motor replacement
Symphony Plus and Maestro Plus fan/motor replacement

How to replace the fan and fan motor on Follett Maestro Plus 425 series ice machine

View Video
PC Board Indicator Lights
PC Board Indicator Lights
PC Board Indicator Lights
PC Board Indicator Lights

Meaning of indicator lights on Horizon Elite series PC board

View Video
Symphony Plus/Maestro Plus fill/purge solenoid replacement
Symphony Plus/Maestro Plus fill/purge solenoid replacement
Symphony Plus/Maestro Plus fill/purge solenoid replacement
Symphony Plus/Maestro Plus fill/purge solenoid replacement

How to replace the fill/purge solenoid on Follett Maestro Plus 425 series ice machine

View Video
Horizon Elite Chemical Cleaning and Sanitizing
Horizon Elite Chemical Cleaning and Sanitizing
Horizon Elite Chemical Cleaning and Sanitizing
Horizon Elite Chemical Cleaning and Sanitizing

How to clean and sanitize Horizon Elite ice machine series 710, 1010, 1410, 1810, 2110

View Video
Symphony Plus and Maestro Plus evaporator and bearing inspection
Symphony Plus and Maestro Plus evaporator and bearing inspection
Symphony Plus and Maestro Plus evaporator and bearing inspection
Symphony Plus and Maestro Plus evaporator and bearing inspection

How to inspect the evaporator and bearing on Follett Maestro Plus 425 series ice machine

View Video
Symphony Plus and Maestro Plus control board replacement
Symphony Plus and Maestro Plus control board replacement
Symphony Plus and Maestro Plus control board replacement
Symphony Plus and Maestro Plus control board replacement

How to replace the control board on Follett Maestro Plus 425 series ice machine

View Video
Horizon Elite Installation Checklist
Horizon Elite Installation Checklist
Horizon Elite Installation Checklist
Horizon Elite Installation Checklist

How to complete the installation checklist for Horizon Elite ice machines

View Video

Service Manual

Maestro Chewblet 400 Series Ice Machine and Top Kit for Remcor/Cornelius ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Remcor/Cornelius ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Remcor/Cornelius ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Remcor/Cornelius ice and beverage dispenser

Installation, operation and service manual

Form# 00117259
|
Revision Date: 2/1/14
View Document download
Maestro Chewblet 400 Series Ice Machine and Top Kit for Lancer ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Lancer ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Lancer ice and beverage dispenser
Maestro Chewblet 400 Series Ice Machine and Top Kit for Lancer ice and beverage dispenser

Installation, operation and service manual

Form# 00117267
|
Revision Date: 2/1/14
View Document download
Harmony Top, Maestro Ice Machine, Coca-Cola Freestyle
Harmony Top, Maestro Ice Machine, Coca-Cola Freestyle
Harmony Top, Maestro Ice Machine, Coca-Cola Freestyle
Harmony Top, Maestro Ice Machine, Coca-Cola Freestyle

Installation instructions

Form# 01065366
|
Revision Date: 6/1/14
View Document download
Cleaning Instructions, Maestro Ice Machines
Cleaning Instructions, Maestro Ice Machines
Cleaning Instructions, Maestro Ice Machines
Cleaning Instructions, Maestro Ice Machines

Cleaning instructions for Maestro ice machines

Form# 2835
|
Revision Date: 2/1/13
View Document download
Horizon 700 Series Ice Machine to Ice Storage Bin Top-Mount
Horizon 700 Series Ice Machine to Ice Storage Bin Top-Mount
Horizon 700 Series Ice Machine to Ice Storage Bin Top-Mount
Horizon 700 Series Ice Machine to Ice Storage Bin Top-Mount

Installation instructions

Form# 00978767R01
|
Revision Date: 9/1/13
View Document download
Slope Front Bins
Slope Front Bins
Slope Front Bins
Slope Front Bins

Installation and parts manual

Form# 205448R06
|
Revision Date: 7/1/22
View Document download

User Guide

Horizon Elite D710A, E710A Self-Contained Ice Machines After Serial Number R03746
Horizon Elite D710A, E710A Self-Contained Ice Machines After Serial Number R03746
Horizon Elite D710A, E710A Self-Contained Ice Machines After Serial Number R03746
Horizon Elite D710A, E710A Self-Contained Ice Machines After Serial Number R03746

User guide for models D710A and E710A after serial number R03746

Form# 01266543R06
|
Revision Date: 11/1/24
View Document download
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines
Horizon Elite HCD710A, HMD710A Self-Contained Ice Machines

User guide

Form# 01266543R04
|
Revision Date: 2/1/22
View Document download

Seismic Information

Maestro MCD400 On 425 Bin, Slab Floor Seismic Information
Maestro MCD400 On 425 Bin, Slab Floor Seismic Information
Maestro MCD400 On 425 Bin, Slab Floor Seismic Information
Maestro MCD400 On 425 Bin, Slab Floor Seismic Information

Seismic anchorage for Maestro MCD400 on slope front 425 bin, slab floor

Form# 3130
|
Revision Date: 1/17/05
View Document download

Installation Guide

Maestro Plus D414AT, D414AS, P414A/W Installation Guide
Maestro Plus D414AT, D414AS, P414A/W Installation Guide
Maestro Plus D414AT, D414AS, P414A/W Installation Guide
Maestro Plus D414AT, D414AS, P414A/W Installation Guide

Installation Guide Maestro Plus D414AT, D414AS, P414A/W

Form# 01570084R00
|
Revision Date: 11/1/24
View Document download
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz

Installation guide

Form# 01083856R04
|
Revision Date: 11/1/19
View Document download
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz (French)
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz (French)
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz (French)
Maestro Plus MC_425A/W, MF_425A/W, _P425A/W Ice Machines - 230 V, 50 Hz ; 220 V, 60 Hz (French)

Installation manual (French)

Form# 01083856R03
|
Revision Date: 5/1/18
View Document download

Technical Bulletin

Lower Bearing Installation
Lower Bearing Installation
Lower Bearing Installation
Lower Bearing Installation

Technical bulletin - Maestro lower bearing installation

Form# 008
|
Revision Date: 11/1/13
View Brochure download
Horizon Elite Solid 'Low Water' LED Error
Horizon Elite Solid 'Low Water' LED Error
Horizon Elite Solid 'Low Water' LED Error
Horizon Elite Solid 'Low Water' LED Error
Form# TS TB 011 Rev01
|
Revision Date: 12/1/24
View Document download
Control Board Update
Control Board Update
Control Board Update
Control Board Update

Technical Bulletin - Maestro control board update

Form# 007
|
Revision Date: 11/1/13
View Brochure download

Warranty

Ice Machine Warranty - USA and Canada
Ice Machine Warranty - USA and Canada
Ice Machine Warranty - USA and Canada
Ice Machine Warranty - USA and Canada

Warranty information for Horizon Elite, Maestro Plus, Ice Manager, and Tempo ice machines

Revision Date: 7/28/26
View Document download
Ice storage, transport and handling warranty - USA and Canada
Ice storage, transport and handling warranty - USA and Canada
Ice storage, transport and handling warranty - USA and Canada
Ice storage, transport and handling warranty - USA and Canada

Warranty information for end users within United States and Canada

Revision Date: 5/22/25
View Document download
Page Lookup

Follett
801 Church Lane
Easton, PA 18040
United States

Phone: 1.610.252.7301
Toll-free U.S.: 1.800.523.9361
Technical Support: 1.877.612.5086
Fax: 1.610.250.0696

Translate

2000-2026 Follett Products, LLC. All rights reserved.

We use cookies on this site to enhance your user experience. Click here for more information.