Follett offers a competitive salary and benefits package.  If you are interested in applying for any of the employment opportunities listed below, please email your resume and salary requirements to HR@follettice.com.

Follett Corporation is an Equal Opportunity Employer.

Executive Assistant            

Reports To:

Corporate Assistant Secretary                                                                            

Functional Area:

Corporate 

Position Summary:

Provides administrative support for the Executive Vice President, Chief Financial Officer, Director of Finance, Corporate Assistant Secretary, and other Leadership Team members as required or requested.  Enhances the effectiveness of this team by providing information-management support.  

Education:

Associates degree in business/office related field 

Experience:

• 5-7 years administrative executive support experience in a fast-paced corporate environment
• Demonstrated ability to handle multiple projects while providing executive support
• Demonstrated ability to manage confidential corporate financial information
• Proficiency using Microsoft Office products
• Excellent written and oral communication skills

Essential Job Duties and Responsibilities:

1. Produces information by formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
2. Conserves executives' time as required by reading, researching, and routing incoming correspondence, forms, and documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
3. Plans and schedules meetings, conferences, teleconferences, and travel.
4. Welcomes guests and customers by greeting them, in person or on telephone; answering, screening, and directing inquiries.
5. Maintains confidence and protects operations by keeping information confidential.
6. Prepares reports by collecting and analyzing information.
7. Secures information by completing assigned backups.
8. Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions, developing and utilizing a reference manual.
9. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
10. Provides back-up for the Corporate Assistant Secretary by learning the processes of that position and filling in when needed.
11. Assists the executives by completing special projects as assigned.
12. Works beyond the core work hours, as needed.
13. Contributes to team effort by accomplishing related results, as needed.

Physical Requirements: 

Occasional lifting of no more than 25 lbs.

Travel Requirements:

Minimal travel required. Occasional need to travel off-site to attend business meetings.

Credit Analyst                                                                  

Reports To: 

Accounting Manager     

Functional Area: 

Finance Department

Position Summary:

Administer the Accounts Receivable/Credit/Collections function by ensuring proper handling of trade receivables as well as the extension or denial of credit; with the ultimate goal of maximizing sales and profits.  Support the Finance department and the rest of the company by collecting, reconciling, analyzing and summarizing information.

Education:

Bachelors Degree in business- related field preferred.

Experience:                                                

• 3-5 years of credit experience in a business environment; business to business credit experience preferred.
• Strong verbal and written communication skills;
• Strong proficiency in Excel;

• Competent math & computational skills.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Administer the extension or denial of credit (within defined credit policy):

• Approve extension of credit through workflow
• Negotiate special payment terms
• Work with customer to negotiate mutually beneficial credit arrangements
• Compare order amount against credit limit and account balance
• Advise customers of orders being held for credit reasons

2. Ensure that bad debt expense and credit costs are within budgeted amount:

• Provide budget assumptions for bad debt, credit costs, and credit card discounts
• Negotiate and manage relationships with collection agencies and credit reporting agencies
• Approve write-offs within defined policy limits 

3. Collect delinquent customer account balances:

• Review trial balance and develop priorities for follow-up
• Follow-up and delegate follow-up responsibilities (past due invoices, collection calls, statement mailings, and dunning letters) to appropriate accounts receivable employees
• Refer delinquent accounts to collection agency
• Negotiate payment plan arrangements to avoid write-off or collection fees, adhering to established credit department policies.
• Write off any uncollectible accounts

4. Prepare customer reports, statements, analysis, and statistical data.

5. Maintain department flow by providing appropriate back up as needed.

6. Assist the finance department to accomplish corporate and departmental goals by performing special assignments.

7. Protect integrity of company information by keeping financial data confidential.

Physical Requirements:

Essential job duties require preparation, analysis and presentation of financial information via computer and hard copy; ability to communicate effectively via phone and written communications.

Travel Requirements:

Minimal travel required to meet performance of job duties.

Project Manager                                                 

Reports To:

Executive Vice President 

Functional Area: 

Corporate

Position Summary:

The role of the Project Manager is to plan, execute, monitor, control and finalize projects according to scheduled deadlines and within budget. This includes confirming resource requirements and coordinating the efforts of team members in order to deliver projects according to plan. The Project Manager will facilitate a team to define the project's objectives according to the various needs and expectations of its customers and stakeholders. 

The project manager will be skilled at balancing the competing constraints of a project including scope, quality, schedule, budget, resources and risks.

Education:

Bachelors Degree in Business Management or a combination of experience and education; MBA preferred.  Project Management Certification desirable. 

Experience:

• 8-10 years of professional experience in a manufacturing environment focused on new product development.
• 3-5 years of direct work experience in project management.  Experience in stage or phase gate project management supporting new product development.
• Demonstrated ability to coach, train, facilitate and lead teams effectively; achieves results through team efforts. 
• Sufficient experience in planning techniques (Gantt, Critical Path, etc.) and project scheduling; proficient with Microsoft Project.
• Proficiency using Microsoft Word and Excel (Microsoft Project preferred).
• Excellent communication and interpersonal skills.
• Competency in decision making, problem solving and critical thinking.
• Ability to prioritize and execute tasks in fast-paced environment.
• Competency in negotiation, delegation and conflict management.

 Essential Responsibilities / Functions:

• Direct and manage new product development projects throughout project life cycle.
• Coach, mentor, motivate and supervise project team members to influence the team to have accountability for their individual work and team goals.
• Lead cross-functional teams to define new product project's customers, product and process requirements, scope, deliverables and key business financials.
• Collaborate with management and stakeholders.
• Develop project plans, progress reports, and presentations; associated communication documents.
• Establish clarity in roles and responsibilities of each team member.
• Facilitate the estimation of resources and participants needed to achieve project goals.
• Delegate tasks and responsibilities as required. 
• Facilitate communication of risks to a project's goals and insure visibility of contingency and mitigation plans.
• Insure new risks that affect the expectations of a project have sufficient escalation to senior management.
• Resolve critical issues and conflicts with the project team.
• Provide project schedules and milestones using the appropriate tools.
• Identify project dependencies and critical path.
• Track project progress and insure accountability of team and its members in achieving action items and milestone tasks.
• Build, develop, and grow any business relationships vital to the success of the project.
• Conduct project post mortems (lessons learned) and create recommendations report in order to identify successful and unsuccessful project elements and practices.
• Develop best practices and tools for project execution and management.
• Know and follow procedures and policies relevant to job functions and Follett Corporation.
• Perform other duties as apparent or assigned.

Travel Requirements

Travel as necessary to conduct site visits with suppliers, customers, industry meetings and training programs as requested.

Physical Requirements

Ability to work in office, lab and shop floor environment; occasional lifting of up to 25 lbs.  

Production Supervisor  

Reports To:

Sr. Production Supervisor                         

Functional Area:

Plant Operations

Position Summary:

Supervises the activities of production personnel engaged in all aspects of the manufacturing function.  Specific responsibilities include communicating job expectations, planning and monitoring work, appraising job results and managing an assigned workforce.  Key accountabilities include meeting production schedules by establishing priorities, allocating necessary staff and revising schedules as necessary.  Identify and implement quality and continuous initiatives.

Education:  

Bachelor's degree in a manufacturing related field or relevant manufacturing/production experience.

Experience:

• 5+ years experience in an industrial manufacturing environment.
• 3+ years supervisory experience; in a union environment a plus
• Experience with sheet metal fabrication, plastics and cast component manufacturing and mechanical product assembly.
• Demonstrated participation in lean manufacturing, 6Sigma and/or continuous improvement initiatives.
• Proficiency using Microsoft Word and Excel
• Excellent communication and interpersonal skills

Essential Responsibilities / Functions:

• Maintains staff results by communicating job expectations; planning and monitoring work; appraising job results; coaching, counseling, and disciplining employees; enforcing policies and procedures; assisting employees in solving problems; training employees.
• Maintains staff by orienting and training employees.
• Maintains workflow by reassigning work; facilitating corrective actions and employee transfers; fostering a spirit of cooperation between departments.
• Completes production schedules by assigning employees; establishing priorities; monitoring progress; recommending revisions to schedule; resolving problems; reporting results.
• Maintains and approves all work records utilizing automated time & attendance system for attendance and payroll applications.
• Maintains safe and clean work environment by educating and directing employees on the use of PPE, tools, equipment, and resources; maintaining compliance with established policies and procedures.
• Maintains working relationship with the union by following the terms of the collective bargaining agreement.
• Maintains quality service by enforcing organization standards.
• Ensures operation of equipment and tools by calling for repairs; evaluating new equipment and techniques; requisitioning new tools and equipment.
• Provides manufacturing information by compiling production performance records and data; answering questions and responding to requests.
• Maintains professional and technical knowledge by attending educational workshops, seminars, etc.; participating in professional societies; reviewing professional publications.
• Contributes to team effort by accomplishing related results as needed.
• Know and follow procedures and policies relavant to job functions and Follett Corporation
• Perform other duties as apparant or assigned.

Physical Requirements:

Ability to respond / communicate verbally and in writing in accordance with all job duties; Ability to perform various operational tasks subject to this position's supervision for training and diagnostic purposes

Travel Requirements:

Minimal travel as required to perform job functions

Senior Industrial Engineer                                               

Reports To:    

Manager of Industrial Engineering      

Functional Area:

Industrial Engineering           

Position Summary:

Establishes and improves work systems by studying facility layout, work flow and work flow methods. Specific responsibilities include developing labor standards, assembly methods, work cell design, guiding new product development and existing product modifications. 

Education:

Bachelors Degree in Industrial or Manufacturing Engineering or related field or an equivalent combination of education and experience 

Experience: 

• 5+ years of professional experience in an industrial/ manufacturing environment using Lean Manufacturing Principles

• Experience on cross-functional product development teams using defined measures of success

• Team leadership experience and active participation in Kaizen events.

• Demonstrated record of successful handling of simultaneous projects.

• Strong analytical, organizational/planning and computer skills.

• Proficiency using Microsoft Word and Excel (Microsoft Project preferred)

• Excellent communication and interpersonal skills

• Travel as required to perform job functions

• Justifying, purchasing and qualifying new equipment

Essential Responsibilities / Functions: 

• Perform engineering analysis and feasibility investigations for new or improved product or component design concepts.

• Utilize 3D CAD tools to develop and communicate design concepts; complete models, layouts, and details for new or revised products assemblies and components. 

• Select or recommend design approaches considerate of product/component performance requirements required by customer and considerate of manufacturing and assembly processes.

• Support the development of qualification test plans and procedures to assure that the performance and reliability of product designs meet objectives.  Complete test set-up, perform tests, data acquisition and reduction, support analysis and documentation of results.

• Analyze, understand and implement industry best practices.

• Justify, purchase, run off, and monitor new capital equipment.

• Design and facilitate fabrication of assembly fixtures and other equipment.

• Provide direction to the model shop for the fabrication and assembly of prototypes and test set-ups. Assist with product introduction training.

• Develop and design product improvements for existing products, qualify product changes, and document design via the ECO process.

• Provide estimates of resources and time required to meet objectives

• Provide technical and other progress reports as required.

• Know and follow procedures and policies relevant to job functions and Follett Corporation

• Perform other duties as apparent or assigned.

Travel Requirements

Travel as necessary to conduct site visits with suppliers, customers, industry meetings and training programs as requested.

Physical Requirements

Ability to work in office, lab and shop floor environment; occasional lifting of up to 50  lbs.