Follett Corporation is an Equal Opportunity Employer.  If you would like to apply for any of the positions listed below, please submit your resume and salary requirements to:  HR@follettice.com   Thank you for your interest in employment opportunities with Follett.

Plant - Manufacturing Positions

Reports To

Operations Production Supervisor

Functional Area

Plant Operations

Qualifications

• Age 18 years or older
• Ability to work full time hours, any shift
• Prior manufacturing experience or relevant mechanical, electrical, welding and/or refrigeration experience.

 Physical Requirements

• Occasional lifting of more than 60 lbs. with frequent lifting and/or carrying of more than 25 lbs.
• Frequent (70%) pushing/pulling, reaching, fine handling, twisting at wrist; frequently carrying, standing, walking, stooping, twisting at waist; occasional sitting and using foot controls

Applications for this position are now processed by OneSource Staffing Solutions. Interested applicants may apply in person by visiting one of the addresses below or register online at www.onesourcestaffing.com.

3722 Lehigh St  Whitehall Pa, 18052

610-439-2205

Applications accepted Mon - Fri 9am to 3pm

 OR

1409 Rt 611 at Stadden Rd Pocono Peddlers village Tannersville Pa, 18372

570-629-1914

Applications accepted Mon - Fri 9am to 2:30 pm

 *Applicants must mention Follett Corporation to be considered for a plant-manufacturing position.

Reports To                    

Director of Human Resources                                                     

Functional Area             

Human Resources

Position Summary      

Conducts the Company's staffing and affirmative action/ EEO compliance and training and development programs

Education

Bachelor's degree in Human Resources, Communication or Business application preferred; Professional in Human Resources (PHR/SPHR) certification a plus

Experience

 3-5 years HR recruiting and staffing experience; Industrial setting preferred. Proficient in Microsoft Office, HRIS and applicant tracking systems. Strong written and interpersonal shills 

Essential Responsibilities / Functions

1. Conducts recruitment effort for all U.S. exempt and nonexempt personnel, interns and temporary staffing needs; utilize external placement resources as required based on position

• Conducts applicant sourcing activities to include internal job postings, Follett website posting, newspaper advertisement, online job boards, social media and outside recruiters and staffing agencies as appropriate Coordinates internal approval to hire process in accordance with Company and department guidelines

• Conducts candidate phone screens to select individuals for initial interviews in accordance with educational background, job experience, and salary requirements.

• Administers applicant testing programs as position appropriate; recommend additional/replacement assessment tools to improve candidate selection.

• Schedules and participates in initial candidate interviews

• Manages relationship with external recruiters and staffing agencies in candidate sourcing and hiring activities

2. Coordinates new employee orientation process to include internal Company announcement, individualized orientation plan; new hire luncheon and probationary review process

3. Maintains annual affirmative action program; files annual EEO-1 report; maintains other records, reports and logs to conform to EEO regulations

4. Maintains applicant tracking system (Will research, recommend, and implement electronic applicant tracking program in 2012)

5. Maintains compliance with federal and state regulations concerning employment to include employment application and other required documentation

6. Coordinates application process and ongoing administration of job creation tax incentive programs

7. Manages relationship with external training and development organizations to access federal/state training grants; administers reimbursement process

8. Supports department and Company requests for identification of individual and group training opportunities

9. Coordinate plant apprenticeship program as required

10. Investigate and implement necessary documentation requirements to support sales team and vendor credentialing requirements

11. Utilize HRIS to create appropriate records to support job initiatives with focus on electronic recordkeeping

12. Submit monthly activity report to Director of Human Resources

13. Performs related duties as required or assigned.

14. Manages new hire onboarding process for payroll, HRIS and benefits enrollment

Physical Requirements

Attend meetings / training outside the company as requested.  Occasional lifting of no more than 25 lbs.

Travel Requirements              

Minimal travel required. Occasional need to travel off-site to attend business meetings and/or vendor visits

Senior Project Engineer                                                                                           

Reports To:

Engineering Manager

Functional Area:                

Engineering

Position Summary:      

Lead the engineering and implementation of new refrigeration product concepts and sustaining product improvements by developing, selecting, and refining design concepts; completing engineering analysis and qualification testing; and documenting product designs in accordance with Follett standards.  Participate in cross-functional new product development teams as lead engineer; develop project plans and coordinate activities of assigned resources, prepare budgets and schedules, and coordinate production launch activities. 

Education:

Bachelors Degree in Mechanical Engineering or related field or an equivalent combination of education and experience; advanced degree preferred.

Experience:

• Senior level engineering position; 10-20 years of professional experience.
• Commercial refrigeration experience required.
• Demonstrated product development / project management experience.
• Mechanical design experience and aptitude.
• AutoCAD Inventor experience and capabilities.
• In-depth knowledge of various appliance type controls and components.
• Demonstrated unit qualification testing knowledge and experience; performance and reliability.
• Agency listing experience with UL, NSF, CE, etc. for product safety and sanitation.
• Proficiency using Microsoft Word and Excel (Microsoft Project preferred).
• Excellent communication and interpersonal skills.
• Travel as required to perform job functions.

Essential Responsibilities / Functions:

• Lead engineering personnel and cross-functional teams in the development and launch of new product designs, and the completion and implementation of improvements for existing products. Develop product & project cost estimates, project schedules, and coordinate the activities of assigned resources; identify resource needs.
• Develops product design concepts that meet customer requirements and performance standards; completes engineering analysis and technical feasibility investigations.
• Utilize 3D CAD tools to develop and communicate design concepts; direct the completion and models, layouts, and details for products assemblies and components.
• Insure completion and accuracy of a complete design documentation package for product release including appropriate design files, drawings, component specifications, item descriptions and BOM's.
• Develop qualification test plans and procedures to assure that the performance and reliability of product designs meet objectives; complete the analysis and documentation of results.
• Ensure adherence of both new and existing products to the requirements of UL, NSF, CE, and other relevant agency / government regulations by maintaining knowledge of requirements and providing direction for compliance.
• Lead problem resolution efforts including root-cause analysis of field or factory related product problems; develop and implement appropriate solutions.
• Provide direction to the model shop for the fabrication and assembly of prototypes and test set-ups.
• Participate in the strategic product planning process for identifying and defining product develop­ment/improvement projects to support business growth objectives.
• Complete competitive product reviews; stay abreast of industry design trends and technological developments.

 Other Functions

• Support other Follett departments with technical support documentation, problem solving and troubleshooting as required.
• Direct the activities of subordinate engineering personnel.
• Know and follow procedures and policies relevant to job functions and Follett Corporation.
• Perform other duties as apparent or assigned.

Travel Requirements

Travel as necessary to conduct site visits with suppliers, customers, industry meetings and training programs as requested.

Physical Requirements

Ability to work in office, lab and shop floor environment; occasional lifting of up to 50  lbs. 

Purchasing Agent                                      

Reports To           

Materials Manager

Functional Area    

Materials Department

Position Summary

Supports the manufacturing operation by selecting the planning method and executing the purchase and re-supply of materials. Calculates economic order quantities consistent with inventory policies. Identifies and expedites part shortages. Participates in product development and process improvement initiatives.  Maintains data in the information system. Assists in the adherence to department measures and budgets. Provides other assistance to various functions within the Materials Department.

Education

Degree requirements: Minimum 4 year degree in a business related field. MBS preferred.  Professional Certifications: ISM CPM and/or APICS  CPIM preferred.

Experience

• 5+ years experience performing in a purchasing, manufacturing planning, and project participation role in a $50+ million manufacturing environment.
• Experienced in functioning in a lean environment with an understanding of pull systems, JIT, and other lean strategies.
• Experience using MRP planning systems.
• Able to work closely with others in a highly motivated fast paced team environment.
• Excellent oral and written communication skill.
• High level of organizational skills that allow for the handling of multiple concurrent high priority tasks.
• Proficiency using Microsoft Office Professional Products. Exposure to Avante (or similar) ERP system preferred.

Essential Responsibilities / Functions

1. Procures direct material and indirect material by preparing and submitting purchase orders.

• Establishes and sets ERP system with the order planning parameters used to plan the re-supply of items within the boundaries of the inventory strategy established by management.
• Procures parts and supplies by generating purchase orders and expediting deliveries.
• Obtains quotes by identifying and contacting existing and potential suppliers.
• Maintains the purchase order system by printing and faxing/e-mailing purchase orders, tax exemption certificates, and credit references. Files related documents. Records and reconciles information related to the receipt of purchased goods

2. Supplier Management.

• Provides supplier with performance feedback using formal and informal communication tools with respect to quality and delivery.
• Addresses quality and delivery issues associated with purchased components by working with the supplier, the shop supervisor and the engineering department.
• Processes returns to suppliers as needed.

 3. Assists in cost control for both direct and indirect materials and services.

• Identifies and quotes opportunities for cost control through alternate suppliers or consolidation.

 4. Maintains company databases and systems in accordance with company policies.

• Maintains cost data in the company ERP system.
• Assists in maintaining accurate inventory in Follett's ERP system.
• Maintains accurate Item Master data.
• Maintains accurate quoting information.
• Maintains accurate supplier information.

5. Facilitates product changes by:

• Processing/Reviewing of ECOs by reviewing changes, updating information, placing orders, providing information to production, engineering, and others.
• Planning and executing the smooth and economical transition of purchased components affected by a change in either engineering specifications or suppliers.
• Assures suppliers are working to current Follett engineering specifications.

6. Provides decision making information to management by preparing reports as required.

7. Assists in cycle counting and inventory control as well as interfacing with outside auditors.

8. Assists in the control of departmental budgets by adhering to the established budgets for the purchase parts variance account, line reject account, supplier repair account, and other key department financial measures and results.

9. Participates as a department representative on assigned product development teams, process development teams and other teams and initiatives as needed.

10. Contributes to team effort by accomplishing related results as needed.

Physical Requirements

Occasional lifting of no more than 25 lbs.

Travel Requirements

As required to qualify and negotiate with suppliers. Must have ability to maintain valid passport.

Regional Sales Manager - Healthcare Midwest

Reports To:             

Functional Area:    

Position Summary:

Education:

Experience:

Essential Responsibilities / Functions:

Physical Requirements:  

Travel Requirements:

Human Resources Administrator                                   

Reports To:             

Director of Human Resources                 

Functional Area:    

Corporate

Position Summary:

Assist in the administration of Company benefit plans, staffing initiatives, the collective bargaining agreement, training & development programs and employee recordkeeping requirements to include HRIS data entry, time & attendance and liaison with payroll.  Provide back-up to HR team members.

Education:

Bachelors degree in Human Resources or Business related field; or equivalent combination of education and experience

Experience:

2-3 years of Human Resources experience utilizing HR information systems; automated time & attendance and applicant tracking programs beneficial. HR exposure in a union or manufacturing environment a plus. Proficient in using  Microsoft Office products including Word, Excel, Outlook, and Access.  Excellent written and oral communications skills. 

Essential Responsibilities / Functions:

• Process approved employee record changes in HRIS to include wage, job and department changes, department transfers, leave of absence, performance evaluation, training and discipline and provide necessary coordination with payroll and appropriate manager
• Support HR Generalist in benefit plan administration; to include FMLA, insurance plan open enrollment, vacation entitlement, safety glasses/safety shoe reimbursement and safety training and communication efforts.
• Support HR Generalist in administration of automated time & attendance program, to include employee assignment in system (default labor codes, pin numbers), report preparation as requested, answer questions as required
• Support HR Staffing Coordinator in hiring activities to include applicant testing, scheduling pre-employment screening, completing reference checks (as requested), scheduling interviews, and orientation as requested
• Support HR Staffing Coordinator & Plant Supervision (as appropriate) in administration of internal job posting process; to include timely posting of job bidding and award notifications per collective bargaining agreement.
• Support HR Director with projects as requested to include compensation administration and wellness initiatives.
• Support and/or prepare written and online communication efforts to include coordination of policy updates, plant reference guide, employee benefits, employee events, plant seniority list, HR postings on company intranet and/or HRIS.
• Prepare and distribute reports as requested.
• Support internal and external company training programs to include registration, onsite facility set-up, program evaluation, tuition reimbursement and processing state or federal training grant reimbursement requests.
• Maintain employee personnel files and file appropriate documents.
• Contributes to team effort by accomplishing related tasks as assigned. Know and follow procedures and policies relevant to job functions and Follett Corporation.

Physical Requirements:  

Attend meetings / training outside the company as requested.  Occasional lifting of no more than 25 lbs.

Travel Requirements:      

Minimal travel required. Occasional need to travel off-site to attend business meetings and/or vendor visits.

Production Supervisor                                         

Reports To                        

Sr. Production Supervisor                         

Functional Area               

Plant Operations

Position Summary

Supervises the activities of production personnel engaged in all aspects of the manufacturing function.  Specific responsibilities include communicating job expectations, planning and monitoring work, appraising job results and managing an assigned workforce.  Key accountabilities include meeting production schedules by establishing priorities, allocating necessary staff and revising schedules as necessary.  Identify and implement quality and continuous initiatives.

Education 

Bachelor's degree in a manufacturing related field or relevant manufacturing/production experience.

Experience

• 5+ years experience in an industrial manufacturing environment.
• 3+ years supervisory experience; in a union environment a plus
• Experience with sheet metal fabrication, plastics and cast component manufacturing and mechanical product assembly.
• Demonstrated participation in lean manufacturing, 6Sigma and/or continuous improvement initiatives.
• Proficiency using Microsoft Word and Excel
• Excellent communication and interpersonal skills

Essential Responsibilities / Functions

• Maintains staff results by communicating job expectations; planning and monitoring work; appraising job results; coaching, counseling, and disciplining employees; enforcing policies and procedures; assisting employees in solving problems; training employees.
• Maintains staff by orienting and training employees.
• Maintains workflow by reassigning work; facilitating corrective actions and employee transfers; fostering a spirit of cooperation between departments.
• Completes production schedules by assigning employees; establishing priorities; monitoring progress; recommending revisions to schedule; resolving problems; reporting results.
• Maintains and approves all work records utilizing automated time & attendance system for attendance and payroll applications.
• Maintains safe and clean work environment by educating and directing employees on the use of PPE, tools, equipment, and resources; maintaining compliance with established policies and procedures.
• Maintains working relationship with the union by following the terms of the collective bargaining agreement.
• Maintains quality service by enforcing organization standards.
• Ensures operation of equipment and tools by calling for repairs; evaluating new equipment and techniques; requisitioning new tools and equipment.
• Provides manufacturing information by compiling production performance records and data; answering questions and responding to requests.
• Maintains professional and technical knowledge by attending educational workshops, seminars, etc.; participating in professional societies; reviewing professional publications.
• Contributes to team effort by accomplishing related results as needed.
• Know and follow procedures and policies relevant to job functions and Follett Corporation
• Perform other duties as apparent or assigned.

Physical Requirements

Ability to respond / communicate verbally and in writing in accordance with all job duties; Ability to perform various operational tasks subject to this position's supervision for training and diagnostic purposes

Travel Requirements

Minimal travel as required to perform job functions

Customer Service Representative                   

Reports To

Customer Service Manager

Functional Area

Customer Service

Position Summary

Creates and maintains customer satisfaction by building and maintaining customer relationships; assisting customers through extensive telephone contact, written communications, and computer; providing product, promotional, competitive, and problem-solving information utilizing technical understanding of products; taking and administering customer orders; providing after-sales support; assisting Sales and Marketing through persuasive communication of product, promotional and competitive information.

Education

Associates degree in business/office related field; strong math skills with exposure to cost statistical concepts.

Experience

• 2-5 years customer service experience; manufacturing environment experience a plus
• Basic math skills required
• Proficiency using Microsoft Office products
• Excellent written and oral communication skills
• Minimal travel as required to perform job functions

Essential Responsibilities / Functions

1. Promotes the sale of equipment by furnishing information on products, pricing, policies, and deliveries; calculating and preparing quotations; forwarding sales leads to appropriate field sales personnel; verbal or written follow-up with customers to ensure Follett specification.
2. Ensures appropriate product and on-time delivery by clarifying order information; verifying product availability; inputting the order; tracking delayed orders; resolving or facilitating the resolution of problems.
3. Optimizes meeting customer needs by probing for application information; providing consultation on capacity, size, features, dimensional constraints, etc. and making recommendations.
4. Resolves product, service, or customer problems by clarifying the customer's complaint or concern; determining the cause of the problem; personally resolving the problem or referring to others for resolution; expediting the correction or adjustment; following up to ensure resolution; notifying management.
5. Contributes to the Marketing/Sales effort by:
   1. Gathering competitive and other marketplace information and keeping management informed;
   2.  Authorizing requests for specification sheets, drawings, and manuals;
   3. Providing literature and other marketing/sales information;
   4. Monitoring customer satisfaction on product performance, customer and technical service, product packaging, lead times, etc. through follow-up telephone calls.
6. Ensures consistency and continuity of job results by maintaining a detailed procedure manual for all areas of responsibility.
7. Maintains technical and professional knowledge by attending training, workshops, and trade shows; reviewing publications.
8. Contributes to team effort by accomplishing related tasks as needed.
9. Follow procedures and policies relevant to job functions and Follett Corporation.

Physical Requirements

Occasional lifting of no more than 25 lbs.

Travel Requirements

Minimal travel required. Occasional need to travel off-site to attend business meetings.

Manufactured Parts Planner                                            

Reports To:             

Materials Manager

Functional Area:    

Materials Department

Position Summary

Supports the manufacturing operation by planning the production of fabricated parts including selecting the proper order management process, managing reorder signals, and managing work orders. Implements changes by executing engineering change orders including the transition and disposition of inventory. Controls inventory by cycle counting to ensure the proper quantities are reflected in the ERP system.  Provides other assistance to various functions within the Materials Department.

Education

Degree requirements: Minimum 2 year degree in a business related field.  Professional Certifications: APICS  CPIM preferred.

Experience

• 2+ years experience performing in a materials and manufacturing planning role in a $50+ million manufacturing environment.
• Experienced in functioning in a lean environment with an understanding of pull systems, JIT, and other lean strategies.
• Experience using MRP and Pull planning systems.
• Able to work closely with others in a highly motivated fast paced team environment.
• Excellent oral and written communication skill.
• High level of organizational skills that allow for the handling of multiple concurrent high priority tasks.
• Able to identify areas requiring improvements with a proven record of implementation.
• Proficiency using Microsoft Office Professional Products. Exposure to Avante (or similar) ERP system preferred.

Essential Responsibilities / Functions:

• Manages the inventory levels of fabricated parts, plastic tops, and wire items to support the overall production requirements.
• Plans run quantities and stocking levels using a variety of methods including MRP, ROP, Pull Systems, and daily production runs.
• Works with the Fabrication Supervisor to sets appropriate inventory levels by altering pull magnate quantities, run frequencies, and inventory minimums.
• Closes work orders when completed.
• Responds to part shortages by expediting planning and then follows up by reviewing the planning parameters to eliminate future disruptions.
• Mange part locations in Avante.
• Conducts periodic reviews of inventory balances to ensure accuracy in the ERP system.
• Conducts periodic cycle counts within the boundaries of the CBA.
• Assists the Materials Manager in the coordination of the end of year inventory for managed parts.
• Conduct periodic raw material inventories.
• Identifies inventory discrepancies and researches to identify the root cause of the discrepancy; The resolves the root cause
• Develops tools and processes to enhance the flexibility of our planning systems utilizing reports in Avente, Access, and Excel.
• Facilitates product changes by processing/Reviewing of ECOs by reviewing changes, updating information and reorder signals; and by planning and planning and executing the smooth and economical transition of manufactured components affected by a change in engineering specifications or suppliers.
• Provides decision making information to management by preparing reports as required.
• Assists in cycle counting and inventory control as well as interfacing with outside auditors.
• Assists in the control of departmental budgets by adhering to the established budgets for the purchase parts variance account, line reject account, supplier repair account, and other key department financial measures and results.
• Participates as a department representative on assigned product development teams, process development teams and other teams and initiatives as needed.
• Contributes to team effort by accomplishing related results as needed.

Physical Requirements: 

Occasional lifting of no more than 25 lbs.

Travel Requirements:

Travel related to any needed outside training.