Contact Follett's Technical Service group for any equipment still under warranty.
We will arrange for whatever service is required to ensure that the problem is resolved.
Online Submission Form
Submit a Warranty Service Request
Contact Follett's Technical Service
(877) 612-5086
Monday - Friday: 8am to 5pm ET
Email: techsupport@follettice.com
Emergency after-hours technical support
Monday - Friday: 5pm to 8pm ET
Saturday, Sunday, and holidays: 8am to 8pm ET