Contact

Follett PRODUCTS, LLC

801 Church Lane
Easton, PA 18040

By telephone
Main: 1 .610.252.7301
Toll free: 1 .800.523.9361 
Technical Support: 1.877.612.5086

By fax
1 .610.250.0696

By email
Customer Service: customerservice@follettice.com
Technical Support: techsupport@follettice.com
Parts: partsales@follettice.com
General info: info@follettice.com

Remittance
Follett Products, LLC
P.O. Box 782806
Philadelphia, PA 19178-2806

Technical Support

Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time

Emergency after-hours technical support
Monday - Friday: 5:00 pm to 8:00 pm (Eastern time)
Saturday, Sunday, and holidays: 8:00 am to 8:00 pm (Eastern time)

Phone: 1.877.612.5086
Email: techsupport@follettice.com

Replacement parts
Order online: https://parts.follettice.com
Email: partsales@follettice.com

Sales Contacts

U.S. Sales
sales@follettice.com
1.800.523.9361

Canada - Foodservice
Andreas Cristofano
acristofano@follettice.com
1.484.548.8904

Canada - Healthcare
Tom Levy
tlevy@follettice.com
1.484.541.2444

Asia-Pacific, Latin America
Andreas Cristofano
acristofano@follettice.com
1.484.548.8904

Europe, India, Middle East, Africa
Daniel Reguera Sierva
dreguera@follettice.com
+39 335 131 8102