Privacy Policy

Follett takes your privacy seriously.  To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.  To make this notice easy to find, we make a link available on every page throughout our website.

The following policy outlines how Follett handles any information we collect from you during your visit to our website.  Please check this policy periodically because we may modify it at any time without notice. 

Personal information submitted by you to Follett's website, or collected by Follett as a result of your visit to our website, will be considered private and held in confidence.   We will not sell, share, distribute or rent this information to any third parties.

In order to request information from Follett (such as pricing, product information, or a site evaluation) or to order spare parts, a user must provide certain information.  This information may include name, address, phone number and email address, billing information and/or credit card information .  This information is used to contact the user, to fulfill the user's request, and to process the user's order.  Credit card numbers and expiration dates are used only for payment processing and are not retained following successful completion of the transaction.

In order to post a comment to our blog, you will be asked to provide your email address.  This request is for verification purposes and to prevent spam.  Your email address will not be revealed on the blog, and you will not receive communication from Follett as a result of providing your email address in this case.  However, please be aware that if you provide your email address to Follett under other circumstances -- such as requesting information or ordering spare parts -- you may be contacted by us as outlined in this policy.

In order to tailor subsequent communications to you and to continuously improve our products and services, we may ask you to voluntarily provide us with information regarding products of interest and your contact preferences.  From time to time we may use your information to contact you for market research or to provide you with marketing information we think would be of particular interest.  We will always give you the ability to opt out of receiving future communications such as these.

Follett's website utilizes cookies to track and target the interests of our users to enhance the experience on our site.  A cookie is a piece of data stored on the user's hard drive.  Usage of a cookie is in no way linked to any personally identifiable information while on our site, unless you separately supply the information to us yourself (such as by submitting a request form).  A cookie cannot read the data off your hard drive, or read cookie files created by other sites.  The cookie can tell us that the same computer has visited our website in the past, or that a visitor arrived at our website by following a link that we placed in an advertisement, but it cannot tell us any identifying information such as your name or your location.  You can reset your browser to refuse all cookies, or to indicate when a cookie is being sent.  By doing so you can still use Follett's website, but some parts of the website may not function properly.

Follett uses IP addresses to analyze trends in website usage, administer the site, track user's movements throughout the website and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information.

Follett is committed to ensuring the security of your information.  To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.  For example, we use encryption when collecting or transferring sensitive data such as credit card information, and only those personnel whose specific job functions require access to personally identifiable information are granted access.

If you have comments or questions about our privacy policy, please contact us:

Follett LLC
801 Church Lane
Easton, PA  18040

800-523-9361 (U.S. only)