Service Training Live Webinars

Live, online technical training conducted by Paul Gibson, Technical Solutions Specialist. Paul is in his fifth year at Follett and is a retired M.O.S. instructor with 24 years of service in the United States Army. He has more than 30 years of refrigeration experience and assists hospital technicians and Follett authorized service agents with troubleshooting and repairing Follett icemakers, dispensers, refrigerators, and freezers.

Register using the links below. After registering you will receive a confirmation email with information about joining the webinar.

For a PDF copy of this schedule, click here.

Symphony Plus ice and water dispensers

Feb 11, 202510 am ETSymphony Plus ice and water dispensers - water systems (75 mins)REGISTER
Feb 11, 20251 pm ETPreventive maintenance for Symphony Plus ice and water dispensers (90 mins)REGISTER
Feb 13, 202510 am ETServicing Symphony Plus ice and water dispensers - drive systems (75 mins)REGISTER
Feb 13, 20251 pm ETServicing Symphony Plus ice and water dispensers - electrical systems (75 mins)REGISTER

Medical-grade refrigerators and freezers

Mar 4, 202510 am ETServicing countertop and undercounter refrigerators and freezers (75 mins)REGISTER
Mar 4, 20251 pm ETServicing fixed speed upright refrigerators and freezers (serial number J62764 and above) (75 mins)REGISTER
Mar 6, 202510 am ETSet-up, installation and start-up of Infinity series upright refrigerators and freezers  (75 mins)REGISTER
Mar 6, 20251 pm ETServicing Infinity series upright refrigerators and freezers  (75 mins)REGISTER

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For on-demand training, learn more here.