IWD_SymPlus_12CISensorSafe_Counter
IWD_SymPlus_12CILever_Counter
IWD_SymPlus_12CISensorSafe_BaseStand
IWD_SymPlus_12CISensorSafe_BaseStandWFilter

Symphony Plus™ 12 Series countertop dispensers

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Designed for enhanced sanitation, cleaning, and serviceability, the Symphony Plus 12 Series also features the industry’s most compact footprint for a 425 lb per day ice and water dispenser.

The Symphony Plus series offers automatic, self-flushing to remove impurities, semi-automatic cleaning and sanitizing to reduce service time to one hour, and a host of additional technical and performance features.

Symphony Plus 12 Series countertop models are available with either lever or SensorSAFE™ infrared dispensing for even more convenience and sanitation. An optional base stand accessory converts countertop models to freestanding units.

Product Details

Height: 32.50" (82.6 cm)

Width: 16.12" ( 40.9 cm)

Depth: 23.50" (59.7 cm)

Storage Capacity: 12 lbs (5.4 kg)

Daily Production: 425 lbs (193.0 kg)

Dispense: SensorSAFE or lever

Other: Available as ice and water or ice-only

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Specification Sheet

Specifications SensorSAFE infrared dispensing with Symphony Plus series ice and water dispensers

Form# 6685
|
Revision Date: 4/1/19

For use with Symphony and Symphony Plus ice and water dispensers as part of the standard cleaning/sanitizing process

Form# 1068
|
Revision Date: 12/2/25

IMS-III sanitizing concentrate for use with all Follett ice machines and ice and water dispensers

Form# 8305
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Revision Date: 2/1/20

Stainless steel base stands with or without filtration system, convert Symphony Plus countertop models to freestanding.

Form# 1095
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Revision Date: 1/7/25

Brochures

Follett dispensers offer push button, lever, or touchless options for sanitary ice and water dispensing

Form# 8780
|
Revision Date: 1/7/25

Price List

Video

SensorSAFE™ infrared technology brings a new level of sanitation and convenience to ice dispensing! No contact between container and equipment means less chance of cross-contamination. Available for all Follett Symphony Plus dispensers.

Site Survey

Installation Guide

Installation, Operation and Service

Installation Instructions

SDS - MSDS

Seismic Information

Video

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

Warranty

Accessories

Water filter systems
Item# CARBONSTDCAPSYSTEM Standard capacity
Item# CARBONHICAPSYSTEM High capacity filter system
Item# CARBONLESSHICAPSYS Carbonless high capacity filter system

Replacement cartridges
Item# CARBONSTDCAPFILTER Standard capacity water filter cartridge – primary, single
Item# CARBONSTDCAPFILTER6 Standard capacity water filter cartridge – primary, carton of 6
Item# CARBONHICAPFILTER High capacity water filter cartridge – primary, single
Item# CARBONHICAPFILTER6 High capacity water filter cartridge – primary, carton of 6
Item# CARBONLESSHICAPFILT Carbonless high capacity water filter cartridge – primary, single
Item# CARBONLESSHICAPFILT6 Carbonless high capacity water filter cartridge – primary, carton of 6
Item# SEDIMENTPREFILTER Water pre-filter cartridge (all capacities) – pre-filter, single
Item# SEDIMENTPREFILTER12 Water pre-filter cartridge (all capacities) – pre-filter, carton of 12

Cleaning and sanitizing accessories
Item# 01563360 Pressurized water sanitizing kit for use with Follett dispensers that have a Follett water filtration system
Item# 01089580 Pressurized water sanitizing kit for use with Follett dispensers that do not have a Follett water filtration system
Item# 01147826 SafeCLEAN Plus liquid 8 oz bottle
Item# 01149954 SafeCLEAN Plus liquid 8 oz bottle, 6-pack
Item# 01149962 SafeCLEAN Plus liquid 8 oz bottle, 24-pack
Item# 01555077 SafeCLEAN Plus liquid 1 gallon bottle, 4-pack
Item# 00979674 Nu-Calgon® IMS-III sanitizer, single 16 oz bottle
Item# 01038652 Nu-Calgon IMS-III sanitizer, case of 12 x 16 oz bottles
Item# 01075431 SaniSponge™, 24 sanitary sponges

Base stands
Item# 12BASE-00   Base for 12 series countertop models
Item# 12BASE-CF   12BASE with standard capacity carbon filter system
Item# 12BASE-HC   12BASE with high capacity carbon filter system
Item# 12BASE-CL   12BASE with carbonless high capacity filter system

Other accessories
Item# AF10LBLEGS Leg kit for 12CI, 4.00" (10.16 cm)