Symphony Plus 12 Series countertop and wall mount dispensers
IWD_SymPlus_12CISensorSafe_Counter
IWD_SymPlus_12CILever_Counter
IWD_SymPlus_12HISensorSafe_WallHung
IWD_SymPlus_12CISensorSafe_BaseStand
IWD_SymPlus_12CISensorSafe_BaseStandWFilter

Symphony Plus™ 12 Series Countertop and Wall Mount dispensers

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Designed for enhanced sanitation, cleaning, and serviceability, the Symphony Plus 12 Series also features the industry’s most compact footprint for a 425 lb per day ice and water dispenser.

The Symphony Plus series offers automatic, self-flushing to remove impurities, semi-automatic cleaning and sanitizing to reduce service time to one hour, and a host of additional technical and performance features.

Symphony Plus 12 Series countertop models are available with either lever or SensorSAFE™ infrared dispensing for even more convenience and sanitation. Wall mount models are available with SensorSAFE only. An optional base stand accessory converts countertop models to freestanding units.

Product Details

Height: 32.50" (82.6 cm)

Width: 16.12" ( 40.9 cm)

Depth: 23.50" (59.7 cm)

Storage Capacity: 12 lbs (5.4 kg)

Daily Production: 425 lbs (193.0 kg)

Other: Available as ice and water or ice-only

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Specifications

Specification Sheet

Replacement ice machines for Symphony and Symphony Plus C25 series and C50 series (220V/60/1) models

Form# 8025
|
Revision Date: 9/1/22

For use with Symphony and Symphony Plus ice and water dispensers as part of the standard cleaning/sanitizing process

Form# 6830
|
Revision Date: 3/15/24

Specifications SensorSAFE infrared dispensing with Symphony Plus series ice and water dispensers

Form# 6685
|
Revision Date: 4/1/19

Extends the life of ice machines and improves efficiency

Form# 8295
|
Revision Date: 2/1/20

IMS-III sanitizing concentrate for use with all Follett ice machines and ice and water dispensers

Form# 8305
|
Revision Date: 2/1/20

Specifications for Follett's standard and high capacity filtration systems for ice machines and ice and water dispensers

Form# 9905
|
Revision Date: 6/1/23

Brochures

Follett's full line product brochure for foodservice applications

Form# 8300
|
Revision Date: 9/1/22

Chewblet ice and water dispensers: Champion and Symphony Plus

Form# 1040
|
Revision Date: 2/1/24

Up to 425 lbs of ice per day, space-saving design, efficient and easy to service

Form# 8405
|
Revision Date: 7/1/19

Cleaning and sanitizing savings comparison

Form# 6795
|
Revision Date: 1/1/21

Follett dispensers offer push button, lever, or touchless options for sanitary ice and water dispensing

Form# 8780
|
Revision Date: 6/1/20

Sanitary ice - needed now more than ever. Horizon Elite ice machines, gravity dispense bins, Symphony Plus dispensers and Ice Pro bagging bin.

Form# 8775
|
Revision Date: 5/1/20

Follett's full line product brochure for foodservice applications (Spanish)

Form# 8300_SPA
|
Revision Date: 9/1/22

Price List

Prices in USD. Effective April 1, 2024. Revised June 7, 2024.

Form# 4025
|
Revision Date: 6/7/24

Video

SensorSAFE™ infrared technology brings a new level of sanitation and convenience to ice dispensing! No contact between container and equipment means less chance of cross-contamination. Available for all Follett Symphony Plus dispensers.

Site Survey

Checklist of site requirements for Symphony Plus installations

Form# 6025
|
Revision Date: 10/1/16
Technical Documentation and Videos

Installation Guide

Installation, Operation and Service

Operation and Service manual for Symphony Plus 12 Series dispensers, R290 refrigerant, 230 V /50 Hz

Form# 01540772R01
|
Revision Date: 12/1/23

Installation Instructions

Dual drain kit installation instructions for 12 Series countertop models (p/n 01213701)

Form# 01294446R00
|
Revision Date: 5/1/19

SDS - MSDS

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

Seismic Information

Seismic anchorage for Symphony Plus 12HI425A ice and water dispensers

Form# 6585
|
Revision Date: 5/9/14

Seismic anchorage for Symphony Plus 12CI425A ice and water dispensers

Form# 6580
|
Revision Date: 5/1/14

Video

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

Warranty

Warranty information for end users within United States and Canada

Revision Date: 9/1/19
Accessories

Carbonless high capacity filter system
Item# 01050442 High capacity carbonless water filter system
Item# 01050426 High capacity carbonless water filter cartridge – primary, single
Item# 01050434 High capacity carbonless water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

Standard capacity carbon filter system
Item# 00130229 Standard capacity carbon filter system
Item# 00130245 Standard capacity carbon water filter cartridge – primary, single
Item# 00954297 Standard capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

High capacity carbon filter systems 
Item# 00978957 High capacity carbon filter system
Item# 00978965 High capacity carbon water filter cartridge – primary, single
Item# 00978973 High capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge (all capacities) – pre-filter, single
Item# 00954305 Water pre-filter cartridge (all capacities) – pre-filter, carton of 12

Cleaning and sanitizing accessories
Item# 01089572 Pressurized water sanitizing kit for use with Follett dispensers that have a Follett water filtration system
Item# 01089580 Pressurized water sanitizing kit for use with Follett dispensers that do not have a Follett water filtration system
Item# 01147826 SafeCLEAN Plus, liquid (1 x 8 oz bottles)
Item# 01149954 SafeCLEAN Plus, liquid (6 x 8 oz bottles)
Item# 01149962 SafeCLEAN Plus, liquid (carton of 24 x 8 oz bottles)
Item# 00979674 Nu-Calgon® IMS-III sanitizer, single 16 oz bottle
Item# 01038652 Nu-Calgon IMS-III sanitizer, case of 12 x 16 oz bottles
Item# 01075431 SaniSponge™, 24 sanitary sponges

Base stands
Item# 12BASE-00   Base for 12 series countertop models
Item# 12BASE-CF   12BASE with standard capacity carbon filter system (00130229) installed
Item# 12BASE-HC   12BASE with high capacity carbon filter system (00978957) installed
Item# 12BASE-CL   12BASE with carbonless high capacity filter system (01050442) installed

Other accessories
Item# 01049790 Symphony Plus external drain kit - includes 10 ft (3 m) clear tubing and fitting
Item# AF10LBLEGS 4.00" (10.16 cm) leg kit for 12CI

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