Symphony Plus countertop and wall mount dispenssers
IWD_SymPlus_25_50CI_SensorSafe_Counter
IWD_SymPlus_25_50CI_Lever_Counter
IWD_SymPlus_25_50CISensorSafe_WallHung
IWD_SymPlus_25_50CISensorSafe_BaseStand
IWD_SymPlus_25_50CI_SensorSafe_BaseStandWFilter

Symphony Plus™ 25 and 50 Series Countertop and Wall Mount dispensers

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Follett's Symphony Plus ice and water dispensers are designed for enhanced sanitation, cleaning, and serviceability.  Our 25 and 50 Series dispensers feature an industry-exclusive modular icemaker, self-flushing to remove impurities for better tasting ice, and semi-automatic cleaning and sanitizing that reduces preventative maintenance time to approximately one hour. Both models produce up to 425 lbs of ice daily: the 25 Series stores up to 25 lbs of ice; the 50 Series stores up to 50 lbs of ice. Countertop units can be converted to freestanding with an optional base stand accessory.

Product Details

25 Series
Height: 36.00" (91.4 cm)
Width: 21.00" (53.3 cm)
Depth: 24.00" (61.0 cm)
Storage Capacity: 25 lbs (11.3 kg)
Daily Production: 425 lbs (193.0 kg)
Other: Available as ice and water or ice-only

50 Series
Height: 40.00" (101.6 cm)
Width: 21.00" (53.3 cm)
Depth: 24.00" (61.0 cm)
Storage Capacity: 50 lbs (22.7 kg)
Daily Production: 425 lbs (193.0 kg)
Other: Available as ice and water or ice-only

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Specifications

Specification Sheet

Replacement ice machines for Symphony and Symphony Plus 25 series, 50 series, and 110 series (115V/60/1) models

Form# 6680
|
Revision Date: 12/2/24

Replacement ice machines for Symphony and Symphony Plus C25 series and C50 series (220V/60/1) models

Form# 8025
|
Revision Date: 12/2/24

For use with Symphony and Symphony Plus ice and water dispensers as part of the standard cleaning/sanitizing process

Form# 1068
|
Revision Date: 12/2/25

Specifications SensorSAFE infrared dispensing with Symphony Plus series ice and water dispensers

Form# 6685
|
Revision Date: 4/1/19

Extends the life of ice machines and improves efficiency

Form# 8295
|
Revision Date: 2/1/20

IMS-III sanitizing concentrate for use with all Follett ice machines and ice and water dispensers

Form# 8305
|
Revision Date: 2/1/20

Specifications for Follett's standard and high capacity filtration systems for ice machines and ice and water dispensers

Form# 9905
|
Revision Date: 6/1/23

Brochures

Follett's full line product brochure for foodservice applications

Form# 8300
|
Revision Date: 12/2/24

Up to 425 lbs of ice per day, space-saving design, efficient and easy to service

Form# 8405
|
Revision Date: 7/1/19

Cleaning and sanitizing savings comparison

Form# 6795
|
Revision Date: 1/1/21

Follett dispensers offer push button, lever, or touchless options for sanitary ice and water dispensing

Form# 8780
|
Revision Date: 6/1/20

Sanitary ice - needed now more than ever. Horizon Elite ice machines, gravity dispense bins, Symphony Plus dispensers and Ice Pro bagging bin.

Form# 8775
|
Revision Date: 5/1/20

Price List

Prices in USD. Effective April 1, 2024. Revised December 2, 2024.

Form# 4025
|
Revision Date: 12/2/24

Video

SensorSAFE™ infrared technology brings a new level of sanitation and convenience to ice dispensing! No contact between container and equipment means less chance of cross-contamination. Available for all Follett Symphony Plus dispensers.

Site Survey

Checklist of site requirements for Symphony Plus installations

Form# 6025
|
Revision Date: 10/1/16
Technical Documentation and Videos

Installation Guide

Installation, Operation and Service

Installation Instructions

Dual drain kit installation instructions for Symphony Plus 25 and 50 series countertop models (p/n 01213693)

Form# 01294453R00
|
Revision Date: 5/1/19

SDS - MSDS

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN powder

Revision Date: 10/22/14

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

Seismic Information

Seismic anchorage for Symphony Plus 25CI425A/W, 25CR425/A/W, 50CI425A/W, and 50CR425A/W ice and water dispensers 

Form# 6605
|
Revision Date: 5/1/14

Seismic anchorage for 25CI425A/W and 50CI425A/W ice and water dispensers with base stand accessory, slab floor

Form# 6595
|
Revision Date: 6/1/14

Seismic anchorage for Symphony Plus 25HI425A/W, 25HR425A/W, 50HI425A/W, and 50HR425A/W ice and water dispensers

Form# 6590
|
Revision Date: 5/1/14

Video

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

Warranty

Warranty information for end users within United States and Canada

Revision Date: 6/1/24
Accessories

Carbonless high capacity filter system
Item# 01050442 High capacity carbonless water filter system
Item# 01050426 High capacity carbonless water filter cartridge – primary, single
Item# 01050434 High capacity carbonless water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

Standard capacity carbon filter system
Item# 00130229 Standard capacity carbon filter system
Item# 00130245 Standard capacity carbon water filter cartridge – primary, single
Item# 00954297 Standard capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge – pre-filter, single
Item# 00954305 Water pre-filter cartridge – pre-filter, carton of 12

High capacity carbon filter systems 
Item# 00978957 High capacity carbon filter system
Item# 00978965 High capacity carbon water filter cartridge – primary, single
Item# 00978973 High capacity carbon water filter cartridge – primary, carton of 6
Item# 00130211 Water pre-filter cartridge (all capacities) – pre-filter, single
Item# 00954305 Water pre-filter cartridge (all capacities) – pre-filter, carton of 12

Cleaning and sanitizing accessories
Item# 01089572 Pressurized water sanitizing kit for use with Follett dispensers that have a Follett water filtration system
Item# 01089580 Pressurized water sanitizing kit for use with Follett dispensers that do not have a Follett water filtration system
Item# 01147826 SafeCLEAN Plus, liquid (1 x 8 oz bottles)
Item# 01149954 SafeCLEAN Plus, liquid (6 x 8 oz bottles)
Item# 01149962 SafeCLEAN Plus, liquid (carton of 24 x 8 oz bottles)
Item# 00979674 Nu-Calgon® IMS-III sanitizer, single 16 oz bottle
Item# 01038652 Nu-Calgon IMS-III sanitizer, case of 12 x 16 oz bottles
Item# 01075431 SaniSponge™, 24 sanitary sponges

Other accessories
Item# 01049790 Symphony Plus external drain kit - includes 10 ft (3 m) clear tubing and fitting
Item# 01068477 Slide-out ice machine accessory for air- or water-cooled RIDE model ice machines
Item# AFCONDPUMP Condensate pump
Item# AFR400STND Ice machine stand for Maestro Plus MCD/MCC/MCE425A/W
Item# 00188417 4.00" (10.16 cm) leg kit – for 25CI and 50CI series
Item# AFINSLTUBE Insulated braided ice transport tube, per foot
Item# 00174896 Insulated polywire ice transport tube, per foot

Base stands
Item# 25AND50BASE-00 Base for 25 and 50 series countertop models
Item# 25AND50BASE-CF 25AND50BASE with standard capacity carbon filter system (00130229) installed
Item# 25AND50BASE-HC 25AND50BASE with high capacity carbon filter system (00978957) installed
Item# 25AND50BASE-CL 25AND50BASE with carbonless high capacity filter system (01050442) installed

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