Technical Documentation

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Technical Report

Service Manual

Installation, operation and service manual for models above serial number K46456

Form# 00966879R13
|
Revision Date: 5/1/19

Installation, operation and service manual for models with serial numbers K39469 to K46456

Form# 00966879R11
|
Revision Date: 6/1/18

Installation instructions

Form# 00978213
|
Revision Date: 9/1/14

Cleaning and sanitizing procedure for 7 Series and 15 Series ice and water dispensers

Form# 01042696
|
Revision Date: 3/1/17

Packaging instructions for all 7 Series and 15 Series models

Form# 00958157
|
Revision Date: 10/1/14

Installation, operation and service manual

Form# 208595R21
|
Revision Date: 7/1/14

Installation, operation and service manual

Form# 208597R09
|
Revision Date: 2/1/14

Installation, operation and service manual for models C125A countertop and H125A wall mount

Form# 207805D1202
|
Revision Date: 12/1/02

Installation, operation and parts manual

Form# 207933R03
|
Revision Date: 10/1/02

Operation, service and parts manual for units above service number 5024400

Form# 207934
|
Revision Date: 12/1/01

Instructions for installing Maestro Plus P425, EP425A/W or CP425A/W ice machine module into Symphony FB, CT, CI dispensers

Form# 01033687R04
|
Revision Date: 9/1/17

Installation manual

Form# 208799
|
Revision Date: 3/1/12

Installation, operation and service manual

Form# 01083237R01
|
Revision Date: 6/1/15

Cleaning instructions for Maestro ice machines

Form# 2835
|
Revision Date: 2/1/13

Operation, service and parts manual for models above service number 5022501

Form# 207654R01
|
Revision Date: 12/1/12

Operation and Service Manual for units above serial number C43650

Form# 00195776R05
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Revision Date: 2/1/13

Installation instructions for R425A/W-S and MCD425A/W-S ice machines

Form# 01069905R00
|
Revision Date: 9/1/14

Operation and service manual

Form# 01012715R09
|
Revision Date: 10/1/18

Operation and service manual for ice machines after serial number 20000

Form# 00171579R15
|
Revision Date: 5/1/15

Operation and service manual for models before serial number C19999

Form# 00135848R04
|
Revision Date: 2/1/07

Operation and service manual for serial numbers before C19999

Form# 00135830
|
Revision Date: 10/1/06

Installation, operation and service manual for units above service number B50000

Form# 00119636
|
Revision Date: 12/1/16

Installation, operation and service manual above service number B50000

Form# 00120527
|
Revision Date: 7/1/17

Installation, operation and service manual for units above service number B50000

Form# 00119644
|
Revision Date: 12/1/16

Operation, service and parts manual

Form# 206563
|
Revision Date: 2/1/06

Installation, operation and service manual

Form# 208598
|
Revision Date: 6/1/09

Installation, operation and service manual

Form# 208599
|
Revision Date: 2/1/06

Installation, operation and service manual for units above service number B22205

Form# 00109173
|
Revision Date: 1/1/03

Installation manual for units below service number B22204

Form# 208601
|
Revision Date: 2/1/03

Operation, service and parts manual for units with service numbers A23719 to B22204

Form# 208782
|
Revision Date: 3/1/10

Installation, operation and service manual for units above service number D51557

Form# 00109710R13
|
Revision Date: 2/1/14

Installation instructions

Form# 00138099R00
|
Revision Date: 12/1/06

Installation, operation and parts manual

Form# 207897R09
|
Revision Date: 4/1/18

Installation, operation and parts manual for units after service number A36000

Form# 208992R07
|
Revision Date: 4/1/18

Installation Instructions for Follett Single Door Upright Bins and Ice·DevIce Systems

Form# 00158303R00
|
Revision Date: 9/1/14

Installation and parts manual

Form# 205448R04
|
Revision Date: 8/1/12

Cleaning and sanitizing instructions

Form# 00959692
|
Revision Date: 12/1/10

Installation, operation and service manual

Form# 00925818
|
Revision Date: 5/1/11

Warranty

Warranty information for dispensers and ice machines used in marine applications

Form# 00959783R04
|
Revision Date: 3/1/15

Warranty information for dispensers and ice machines used in marine applications

Form# 00959783R04
|
Revision Date: 3/1/15

Warranty information for end users within United States and Canada

Form# 208068
|
Revision Date: 3/1/15

Warranty information for end users outside of United States and Canada

208068_INT
|
Revision Date: 3/1/15

SDS - MSDS

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 1/10/14

SDS sheet for SafeCLEAN Plus powder

Revision Date: 10/22/13

SDS sheet for SafeCLEAN Plus liquid

Revision Date: 10/22/14

SDS sheet for Nu-Calgon IMS-III sanitizer

Revision Date: 5/1/17

Video

Instructional video demonstrating the procedure for cleaning, descaling and sanitizing Symphony Plus ice and water dispenser.

How to clean Follett 7 Series and 15 Series ice and water dispensers

Follett service video series - ice storage bin removal

Follett service video series - shaft seal replacement and bushing housing replacement

Follett service video series - 7 and 15 Series ice and water dispenser reassembly

Follett authorized service agent installation, maintenance and repair series - receiving and unpacking a Horizon 1010, 1410, or 1810 series ice machine.

How to complete the installation checklist for Horizon Elite ice machines

Follett authorized service agent installation, maintenance and repair series - how install a Horizon Elite 1810 or 2110 louvered docking station.

How to install the drain kit on Horizon Elite ice machines

Follett authorized service agent installation, maintenance and repair series - specifications for ice transport tube installations: wall-mount ice machine to countertop ice and beverage dispenser, undercounter ice machine to countertop ice and beverage dispenser, undercounter ice machine to Vision ice and beverage dispenser. Application-specific requirements in the installation manual must be followed.

Meaning of indicator lights on Horizon Elite series PC board

How to clean Follett Horizon Elite 710, 1010, 1410, 1810 or 2110 series ice machine

Remedies for a HI AMP time delay error on Horizon Elite ice machines. This process is used when a normal chemical cleaning has not been effective at removing all scale.

How to diagnose a low water error on Horizon and Horizon Elite ice machines

How to perform an ice production test on Horizon Elite ice machine models 1010, 1410, 1810, 2110

Follett authorized service agent installation, maintenance and repair series - how to replace a water feed solenoid valve.

Follett authorized service agent maintenance and repair series - how to clean and inspect a Horizon Elite water purge solenoid valve.

Follett authorized service agent installation, maintenance and repair series - how to remove and replace a Horizon Elite bushing housing and scale kit.

Follett authorized service agent maintenance and repair series - how to change a compression nozzle in a Horizon Elite ice machine.

Follett authorized service agent installation, maintenance and repair series - how to remove and replace a Horizon Elite shaft seal.

Evaporator disassembly for Horizon Elite models 1010 and 1410

Evaporator reassembly for Horizon Elite models 1010 and 1410

Follett authorized service agent installation, maintenance and repair series - how to test the compressor windings and the phase monitor on Horizon Elite 1810 or 2110 outdoor condensing unit

How to access the purge valve, water reservoir, bushing housing, and scale kit

How to perform a chemical clean on a Horizon 1650 ice machine

Remedies to the hi-amp error on a Horizon 1650 ice machine

Be a real pro and learn how to quickly and safely change ice bags on Follett's Ice Pro automatic ice bagging and dispensing system. This instructive video covers refilling bags on the Ice Pro DB650 series and the DB1000 series.

Site Survey

Checklist of site requirements for 7 Series and 15 Series installations

Form# 5065
|
Revision Date: 5/1/17

Checklist of site requirements for 7 Series and 15 Series installations

Form# 5065
|
Revision Date: 5/1/17

Seismic Information

Seismic anchorage for Symphony Plus 25CI425A/W, 25CR425/A/W, 50CI425A/W, and 50CR425A/W ice and water dispensers 

Form# 6605
|
Revision Date: 5/1/14

Seismic anchorage for 25CI425A/W and 50CI425A/W ice and water dispensers with base stand accessory, slab floor

Form# 6595
|
Revision Date: 6/1/14

Seismic anchorage for Symphony 50HT400A and 50HT400W ice and water dispensers with drain pan

Form# 3030
|
Revision Date: 4/9/01

Seismic anchorage for Symphony Plus 110FB425A/W ice and water dispensers

Form# 6570
|
Revision Date: 6/12/14

Seismic anchorage for Symphony Plus 110CT425A/W, 110CR425A/W, and 110CM425A/W ice and water dispensers

Form# 6565
|
Revision Date: 6/1/14

Seismic anchorage for Symphony Plus 12HI425A ice and water dispensers

Form# 6585
|
Revision Date: 5/9/14

Seismic anchorage for Symphony Plus 12CI425A ice and water dispensers

Form# 6580
|
Revision Date: 5/1/14

Seismic anchorage for Symphony Plus 25HI425A/W, 25HR425A/W, 50HI425A/W, and 50HR425A/W ice and water dispensers

Form# 6590
|
Revision Date: 5/1/14

Seismic anchorage for Symphony 12HI400A ice and water dispensers

Form# 3010
|
Revision Date: 11/16/04

Seismic anchorage for Symphony 12CI400A ice and water dispensers

Form# 3005
|
Revision Date: 2/3/04

Seismic anchorage for 25CI400A/W and 50CI400A/W ice and water dispensers

Form# 3615
|
Revision Date: 10/3/08

Seismic anchorage for 25CI400A/W and 50CI400A/W ice and water dispensers with base stand accessory, slab floor

Form# 3620
|
Revision Date: 10/24/08

Seismic anchorage for Symphony 25/50CT400A and 25/50CT400W ice and water dispensers

Form# 3015
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 25/50CT400A and 25/50CT400W ice and water dispensers with base stand accessories, upper floor

Form# 3025
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 25/50CT400A and 25/50CT400W ice and water dispensers with base stand accessories, slab floor

Form# 3020
|
Revision Date: 2/3/04

Seismic anchorage for 25HI400A and 50HI400A ice and water dispensers

Form# 3610
|
Revision Date: 10/3/08

Seismic anchorage for Symphony 25/50FB400A and 25/50FB400W ice and water dispensers, upper floor

Form# 3040
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 25/50FB400A and 25/50FB400W ice and water dispensers, slab floor

Form# 3035
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 110CT400A and 110CT400W ice and water dispensers

Form# 3045
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 110FB400A and 110FB400W ice and water dispensers, upper floor

Form# 3055
|
Revision Date: 2/3/04

Seismic anchorage for Symphony 110FB400A and 110FB400W ice and water dispensers, slab floor

Form# 3050
|
Revision Date: 2/3/04

Seismic anchorage for Maestro MCD400 on slope front 425 bin, slab floor

Form# 3130
|
Revision Date: 1/17/05

Technical Bulletin

Technical bulletin - Maestro lower bearing installation

Form# 008
|
Revision Date: 11/1/13

Technical Bulletin - Maestro control board update

Form# 007
|
Revision Date: 11/1/13

Technical bulletin - stream divider

Form# TI TS TBE 009
|
Revision Date: 11/1/13

Technical bulletin - drain line installation

Form# TI TS TBE
|
Revision Date: 11/1/13

Cleaning Instructions

Cleaning instructions for Ice Pro model DB650

Revision Date: 12/1/14